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Choo Choo Challenge: Gift doesn’t load

Hi, please help! When I reach a Choo Choo Challenge gift level, the gift doesn’t appear. The Farm Pass pops up instead and the gift icon disappears from the level, as if I have already received the gift. But i haven’t received anything… help please

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https://community.king.com/en/farm-heroes-saga/discussion/435448/choo-choo-challenge-gift-doesn-t-load

Hello @bessygirl🤗 A Warm Welcome back to our lovely Farm Community!

Apologies for the delay in replying your question!! I am sorry to hear that the Choo Choo challenge was not working in your game as it was supposed to be!

Please check for the updates in your App Store/Play Store/Microsoft Store and install them if there are any.

If you encounter any issue again over the weekend, please report back and provide these details⬇️

Device you are using;
Version you have;
A Screenshot of your game map with the gift boxes visible;
Screenshots of your boosters before collecting a Choo Choo gift box;
Screenshot of your boosters after opening a new level.

To reply back, you can type in the blank box given below. To post the screenshots, tap on the 2nd icon located in the bottom left corner of the open comment box.

Hope the feature works properly and you don't need to report again🤞

I'm sorry I don't know the answer

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

I'm sorry I don't know the answer

https://community.king.com/en/farm-heroes-saga/discussion/435448/choo-choo-challenge-gift-doesn-t-load

Hello @bessygirl🤗 A Warm Welcome back to our lovely Farm Community!

Apologies for the delay in replying your question!! I am sorry to hear that the Choo Choo challenge was not working in your game as it was supposed to be!

Please check for the updates in your App Store/Play Store/Microsoft Store and install them if there are any.

If you encounter any issue again over the weekend, please report back and provide these details⬇️

Device you are using;
Version you have;
A Screenshot of your game map with the gift boxes visible;
Screenshots of your boosters before collecting a Choo Choo gift box;
Screenshot of your boosters after opening a new level.

To reply back, you can type in the blank box given below. To post the screenshots, tap on the 2nd icon located in the bottom left corner of the open comment box.

Hope the feature works properly and you don't need to report again🤞

Welcome! 👋

New here? Sign in or create an account to join the fun.

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