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Why is the new update freezing in loading....

mickey57
mickey57 Posts: 2

Level 1
in Support
New update is freezing in loading... followed all instructions for problem solving still not working... I’ve been playing farm hero’s for over 2 years and never had this kind of problem... looks like other people having same issue. Please put out a new update....

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,384
    edited December 2018
    Hi @mickey57 thanks for sharing. Could you let us know which device, version and OS you are using and also the app version as well would be really helpful, then @MarkHawk can pass it back :)
    Welcome to the community too!
  • mickey57
    mickey57 Posts: 2

    Level 1
    I’m using an apple mini iPad 4, with 12.1 IOS
  • ktubbs
    ktubbs Posts: 1

    Level 1
    I also updated today and it won’t open. I am on my iPhone 7.  I get the king screen but than it disappears 

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