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Farm Pass
Hello,
What is going on with Farm Pass? It completely disappeared on 2-10-24 and never showed back up. I got out of the game and did a reboot on my Android phone but to no avail. I missed out on the rewards from a previous Farm Pass because I forgot to claim the prizes but they had always been awarded when you opened the game to play. I did not take a screenshot of it because I never imagined that the event will just vanish. I believe I was on level 19 or 20. Please advise. Thanks.
Answers
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Hello dear @Just_Me-2🤗 A Warm Welcome back to the Farm Community!
I am sorry to hear that the Farm Pass event has disappeared again from your game😕 But, this time, you are not alone and the glitch has occurred in few other players' game too!! Please see --> Here.
The Farm team is collecting more details to look into it⬇️
1) When it happened --
Thank you for mentioning that the event disappeared on 10th February;
2) What event this happened with --
Is it just Farm Pass or some other events as well?
3) Your Game ID number --
If you do not know how to find it, please check --> This Link
4) Platform you are using --
Thank you for mentioning that you are playing on Android phone. Can you also write the Software version you have on your phone? And also the version of the game App you have right now.
Talk to you soon! Have a great weekend ahead🌹🌹
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PummyRaj,
I appreciate your reply. I am not sure about the events that were available in the game prior to the disappearance because I was not expecting them to vanish. The software version on my phone is Android version 13. Is this what you are looking for? My User ID is 6630961816 and game app version 6.32.11 last updated 2-2-24. I hope this helps. Thank you.
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PummyRaj,
I really appreciate your dedication and help in this matter. I hope this will be resolved soon to reinstate the events that went missing so the players will not lose their earned rewards. I am looking forward to receiving good news. Thank you and have a nice weekend as well.
