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This problem have been outstanding for a years
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Problem Persists
Yes we are aware, unfortunately we do not know when this will be fixed.
problem persist
By the way, problem persist
A forever loop of claiming a specific reward that’s hard to indicate?
No worry, I can help.
Select userid from Harvest Rush Ranking Reward where reward date < today - 1460.
Or
Update claimed=yes from Harvest Rush Ranking Reward where reward date < today - 1460.
Unfortunately the studio are having trouble getting to the bottom of the issue as it doesn't affect everyone. So apologies but we don't know how long this will be before its fixed.
I still have the problem as well
Problem persist as of Mar 26, 2024
The problem of "Harvest Rush" has been persisted on for four years.
The problem of "Harvest Rush" has been persisted on for three years.
Thanks for your response. Appreciate it 👍🥰😘
Last four years I tried installing on a new phone and reinstalling on an old phone, but apparently the problem persists. I will buy a new phone in the summer and of course will give it another try, although I don't think it's on their to-do list.
Thank you Don for letting us know the issue persists and know that the developers are aware but still working on this unfortunately.
We understand that reinstalling the game app would mean you will lose all your saved up items but it could also solve the issue while the developers works on solving this.
However if you are still able to collect rewards from other features in the game, then do not do it and just keep on the lookout for new updates that will hopefully take care of the connection issue 😉
Problem persist
I have the same problem. Clearing cache made no difference. Really annoying.
Thanks for your reply. Of course, I could try to reinstall the app again. But what does clearing play store cache mean? Do you mean that I clear this app's cache or the core Play Store's cache. Sounds like should deleting the existing Android account and creating a new one will fix this gaming issue? This brings me to another solution, which is donating 1 million to charity might also solve this problem.
I'm very sorry Don to hear the problem persists 😔
I would recommend giving another try and reinstall the game app and also to clear the Google Play Store cache as well and hope it helps.
Please let me know if you do give it a try and I will ask our lovely Player Support team to send you some items to your game as a goodwill gesture 😉
Also, know that this has been reported to the developers who will continue to work on improvements so you don't keep having this issue but it will take some time.
Hope to hear back from you soon 😀
Yes, I tried multiple times to disconnect Facebook from the game and then reconnect.
Yes, I tried a few times to install it on a new phone two years ago. but not recently.
Problem persists
Hi @Don2021, hope all is good but sorry to see this keeps happening 😣
What are the latest troubleshooting steps you have tired?
Have you tried restarting the device, disconnecting the game from your Facebook or King account and reconnecting it? Have you tried clearing the game app cache lately?
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