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Why am I no longer receiving beans or lives from my friends list?

imabearnutimabearnut Posts: 205 Level 3
in Support
For a month or more I have not received any beans/lives from my friends.  I do not have anyone on my friends list that I know personally, so therefore can’t ask them if they receive my requests.  I am now stuck at a roadblock.....Help!!
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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager
    Hi there imabearnut - welcome to the Farm Heroes community! :waving:

    I might have a solution that can help you with lives and roadblocks - however you'll have to play the game from a stationary computer instead of mobile. Try this:

    First make sure the mobile game is connected to Facebook - this will transfer all you progress and Gold bars.
    Next step is to create an account here: https://king.com/play/farmheroes - just start level 1 and you'll see a prompt to create an account. Fill in your name and email and wait for the email confirmation. Congratulations! You are now member of the Kingdom and can now receive lives, beans and help with roadblocks!

    Final step is to sync your progress from Facebook to Kingdom. Please follow these steps:
    Log into King.com - click on the 'settings' link in top right corner of the screen - from here click on 'account' and then on 'sync' - follow the prompt and all you progress will now be available on King.com :hurrah:

    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

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  • Hey! Would you like to give us your opinion?

  • imabearnutimabearnut Posts: 205 Level 3
    Hi Mark,

    I don’t have a stationary computer, only my iPad.  Any other suggestions?  I’m stuck at a roadblock again!  I haven’t received any beans/lives in forever!! 🙁
    HELP!!!! 


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  • Chicken_SlayerChicken_Slayer Posts: 13,249 Superstar
    Hi, you can play on a mobile, just log into the Kingdom instead. You would need to go to the website though and set it up and sync as Mark advised. I'm not sure if you can do it on a mobile browser, you could try viewing it in desktop mode if it doesn't work. I will see if I can find out for you :) 
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  • imabearnutimabearnut Posts: 205 Level 3
    Thanks for looking into this for me.  I am confused on what to do, so hopefully you have step by step instructions. 😜
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  • Chicken_SlayerChicken_Slayer Posts: 13,249 Superstar
    Firstly, you can do it in desktop mode on a mobile browser :dizzy:

    I will see if I can find some detailed instructions :) 
    Signature - Superstar new 2020 FHS exp FINALpng
    You can find out more about our Superstars here

     🍓 Want an undo button? Vote here 🍓

    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

    Flag · Helpful Woah! Sweet Love Haha
  • Chicken_SlayerChicken_Slayer Posts: 13,249 Superstar
    edited February 2019
    Help has arrived @imabearnut the first two links are Kings official links where it tells you how to do it.

    https://community.king.com/en/candy-crush-saga/discussion/250548/how-do-i-create-a-kingdom-account

    https://community.king.com/en/farm-heroes-saga/discussion/244873/can-i-sync-my-progress-between-facebook-and-king-com#latest

    Now this one is to my own game blog link. It will be the same for any game, I just chose one to make an example of. The reason I have given you this one is because I have added pictures so you can see what you need to do step by step. If anything is not clear, let me know and I will do my best to help. Its taken me a little time as I had to start a new account on there so I could get all the images :D:D:dizzy:

    https://farmheroeshelp.blogspot.com/p/saving-progress.html

    Good luck!
    Signature - Superstar new 2020 FHS exp FINALpng
    You can find out more about our Superstars here

     🍓 Want an undo button? Vote here 🍓

    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

    Flag · Helpful Woah! Sweet Love Haha
  • corinne0833corinne0833 Posts: 2 Newbie
    J'ai le même problème je ne recois pas ou peu des haricots ou des vies et j'ai été aidée pour etre debloquer et l'aide n'arrive pas  pourtant les personnes etaient a côté de moi. Donc je dois attendre 3 jours
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  • corinne0833corinne0833 Posts: 2 Newbie
    Même problème recois peu ou pas de vie et haricots la j'ai été aidé pour etre débloqué les personnes à côte de moi et rien n'arrive.
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  • Chicken_SlayerChicken_Slayer Posts: 13,249 Superstar
    Hi @corinne0833 welcome to the community. Unfortunately we are only able to talk English here so I hope you understand me. Can you try using the Kingdom instead of Facebook? If you can translate and come back to me in English I can happily try to help :) 
    Signature - Superstar new 2020 FHS exp FINALpng
    You can find out more about our Superstars here

     🍓 Want an undo button? Vote here 🍓

    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Do as they say, not as they do

    Farm heroes addict slaying chickens since 2013. Wife, mother, youtuber, blogger, co-running a group with Mr slayer, endlessly trying to defeat Rancid while raising younger versions of their dad and I. We have no chance!

    Flag · Helpful Woah! Sweet Love Haha
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