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Farm heroes, no friends
Friends have disappeared from my game, no longer show on map, not showing when sending or receiving lives. No highest list when level has been passed.
Cleared cache and cookies, made sure its active on facebook. This is happening on both the app on my ipad and also on facebook.
Answers
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Hello @Nisa51 🤗 Welcome back to the King Community!
I still see my teammates in my game map (who have real Avatars). But, I am a bit far from my friends, so cannot see everybody that often, unless I particularly check at their level. I do see others with “King Avatars”, but I have no way to know if they are my friends or not!
I do not know my Facebook friends’ levels! But, I will get back to you on that.
With regards the “High-score” list —> This feature was removed last year! Did you notice this change just recently? If so, the change might have been rolled out to you now but, not last year!While sending Lives —>. You are right! I do not see that option anymore! A box used to pop-up, as soon as I open the game. But, I can see my friends’ list while asking for lives though!
Do you not have the option to ask for lives too?Can you please play an old level and lose it. Then, click on the Heart icon and see if you get the option to ask for Lives? If you do, please check and see if you see your friends or not!
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Hi Nisa🤗
Since you are logged into the game with Facebook, did you check with your friends and see if they are active in the game or not?
Can you please post a screenshot of your friends' list you see while you are asking or sending lives?
I would like to report the issue to our Community In-charge. Can you please provide below details⬇️- Device you are using;
- App Version you have right now;
- Your game ID number.
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Hi @Nisa51🤗 Welcome back!
Your game might have been synced with King account! When we are logged in with King account, King sends some random friends to our game! That's why, you might be seeing friends that you do not know!
With regards to your Friends from Facebook, please check on your Facebook page and check if those players are still connected to you or not! If you don't see anybody, you might have to befriend more players!!
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Hello again @Nisa51🙋♀️
Also I have noticed every day when I open the app to play its never connected to facebook I have to reconnect every time
About Facebook asking us to log in each time we open the game, it is a new requirement from Facebook. All the players logged in with Facebook have to go through it🙃
