[Being Investigated] I can't see the Cropsie Goals on top of the screen!

I have the latest uodate but its been happening even before the last update.issue since i believe july.really annoying.i love playing the game to unwind and im very proyd of my level but its starting to stress me out when there is no info.tbe issues started when i hit the mid 3000 levels

https://community.king.com/en/farm-heroes-saga/discussion/comment/3148979#Comment_3148979

Hi there @geneva_reign,

What version of the game and platform are you playing on right now?

We've seen other players who have had this issue when the latest version of the game is being played on - so it can be that the problem disappears.

Im still having this issue with no amounts needed.its been a few months now...thought the update corrected it but im having it again.it comes and goes .its annoying and frustrating

Im again having the same issue of not seeing how much im suppose to collect for each.its so random sometimes its there and again right now its not

I have been having this issue since july 27th.it corrects and the comes back.im again having this issue with no amoubts needed to be be collected for the 4th time in the past month.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142983#Comment_3142983

Ok I'm glad to hear it! It seems like this problem might be connected to if players play on an older version of Farm… either way, I'm happy to hear things are working as normal for you now!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142945#Comment_3142945

It was a brand new account and I didn't even continue using it.

I originally wanted to test whether "Bonnie" still appeared at level 30, but unexpectedly discovered the problem of "target number of crops" disappearing. When I started using a new account again, it was normal this time.

Screenshot_20240823_205746_Multiple Accounts.jpg

Screenshot_20240823_210318_Multiple Accounts.jpg

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142745#Comment_3142745

Hey there @steventseng and thanks for reporting this - just to make sure, which account ID is the one where you're experiencing this issue? Just want to make sure we report it properly to the studio!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142677#Comment_3142677

Everything seems alright.i did have the issue a few days ago.did an update and everything seems good so far

When I go back to the second level with my main account, everything is fine.

Screenshot_20240823_141301_Farm Heroes Saga.jpg

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142742#Comment_3142742

That's a brand new account, and the screenshot is from the second level. This is the case from the first level to the fifth level.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142736#Comment_3142736

Thank you, Steven🤗

Just wondering… which level was it in above screenshot?

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142676#Comment_3142676

Hi! Thanks for your reply.

My mobile phone is Samsung A13, and the game version is the latest version 6.46.12.

I have 2 accounts on one mobile phone.

Everything is normal for the main account, but the above situation occurs for the secondary account.

Just a reporting issue, luckily it didn't affect my main account.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3131455#Comment_3131455

Hello @samoiamo🤗

Are you still having the issue or was it resolved?

Please reply back by typing below and also let me know which device you are using🍄

https://community.king.com/en/farm-heroes-saga/discussion/comment/3128128#Comment_3128128

Hello @geneva_reign🙋‍♀️ Just following up with you!

Did the glitch with display number got resolved or are you still experiencing this glitch?

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142607#Comment_3142607

Hi Steven🤗

Thank you for reporting and for the screenshot!

Can you please tell me which device you are using and which software version do you have on your device? Also, which version of Farm Heroes Saga do you have right now?

When we received previous complaints, my game is working normally! Let me check again and see if I too have the glitch! Do you remember which level you are playing?

In how many levels have you noticed this glitch?

https://community.king.com/en/farm-heroes-saga/discussion/465155/technical-issue

Hello @Ravster🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

We have received couple more complaints about this issue!

Can you please tell me which device you are using and the software version you have on your device? Also, which version of the game App do you have right now?

Please reply back by typing below🌺

I've also seen similar questions.

Screenshot_20240823_090801_Farm Heroes Saga.jpg

Ravster

I have an issue where the number of cropsies required to complete a level is not showing. It is only when you fail the level it shows how many more was needed. How do I fix this?

Just_Me-2

LoFiGummy,

I appreciate your reply. I have not played one event or level since this was reported. I really hope there is a resolution soon because I am missing out on rewards. The only consolation is that I can still get the daily bonus when I open up the game. Please keep me posted on any developments pertaining to this unusual issue. Thank you.

Comments

https://community.king.com/en/farm-heroes-saga/discussion/comment/3148979#Comment_3148979

Hi there @geneva_reign,

What version of the game and platform are you playing on right now?

We've seen other players who have had this issue when the latest version of the game is being played on - so it can be that the problem disappears.

Im still having this issue with no amounts needed.its been a few months now...thought the update corrected it but im having it again.it comes and goes .its annoying and frustrating

Im again having the same issue of not seeing how much im suppose to collect for each.its so random sometimes its there and again right now its not

I have been having this issue since july 27th.it corrects and the comes back.im again having this issue with no amoubts needed to be be collected for the 4th time in the past month.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142983#Comment_3142983

Ok I'm glad to hear it! It seems like this problem might be connected to if players play on an older version of Farm… either way, I'm happy to hear things are working as normal for you now!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142945#Comment_3142945

It was a brand new account and I didn't even continue using it.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142745#Comment_3142745

Hey there @steventseng and thanks for reporting this - just to make sure, which account ID is the one where you're experiencing this issue? Just want to make sure we report it properly to the studio!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142677#Comment_3142677

Everything seems alright.i did have the issue a few days ago.did an update and everything seems good so far

When I go back to the second level with my main account, everything is fine.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142742#Comment_3142742

That's a brand new account, and the screenshot is from the second level. This is the case from the first level to the fifth level.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142736#Comment_3142736

Thank you, Steven🤗

Just wondering… which level was it in above screenshot?

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142676#Comment_3142676

Hi! Thanks for your reply.

My mobile phone is Samsung A13, and the game version is the latest version 6.46.12.

I have 2 accounts on one mobile phone.

Everything is normal for the main account, but the above situation occurs for the secondary account.

Just a reporting issue, luckily it didn't affect my main account.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3131455#Comment_3131455

Hello @samoiamo🤗

Are you still having the issue or was it resolved?

Please reply back by typing below and also let me know which device you are using🍄

https://community.king.com/en/farm-heroes-saga/discussion/comment/3128128#Comment_3128128

Hello @geneva_reign🙋‍♀️ Just following up with you!

Did the glitch with display number got resolved or are you still experiencing this glitch?

https://community.king.com/en/farm-heroes-saga/discussion/comment/3142607#Comment_3142607

Hi Steven🤗

Thank you for reporting and for the screenshot!

Can you please tell me which device you are using and which software version do you have on your device? Also, which version of Farm Heroes Saga do you have right now?

When we received previous complaints, my game is working normally! Let me check again and see if I too have the glitch! Do you remember which level you are playing?

In how many levels have you noticed this glitch?