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My game disappeared completely earlier this month, but I managed to restore it a few days later using email. However, the Bonnie's boosters feature is missing. Someone responded to my question yesterday, asking which version of the game I had so that the issue could be investigated. I'm repeating my reply as it may have been overlooked. I play on a Windows 10 PC only. The version installed is 6.50.26.0, and I think (though I'm not sure) that it was installed on 16 Oct. Any reply from a real person would be gratefully received! Thanks!
My game disappeared entirely a couple of weeks back, but I managed to restore it eventually to the level I was at previously. All my boosters were lost (as I was expecting) and I've now managed to win a few levels and add a few more boosters. However, Bonnie's boosters was also missing and has not returned to the game. Is there any way I can restore this feature? I play on W10 laptop. Thanks.
Hello Annie @AnnieX 🤗 A Warm Welcome back to the Farm Community!
I am sorry to hear that Bonnie is missing from your game! I can understand how frustrating it must be after recent issues you had with the game!
I haven’t heard any other complaints (yet)! Can you please check whether you have the latest version of the App or not?
Last month, many players had issue with Bonnie feature and it was corrected by the Farm Studio. For the fix to reach our games, we have to make sure that the App is updated to the latest version! Can you please check that bad let me know?
Have a great rest of the weekend🌻🍂
I just checked again with Microsoft Store. The version listed there is 6.50,26.0. I think the date was 16 Oct, but I can't be certain. I guess the Bonnie problem may be unique to me as I lost the game completely, but was fortunate enough to recover it unexpectedly using my email account a few days later. Any help would be much appreciated. Thanks.
Hi Annie @AnnieX🤗 Thank you for replying back!
I am sorry! As you see, it was me that has responded to your other question as well! I was experiencing some weird issue for my reply to appear in your previous post! I was going to ask our Community In-charge to help me with it. Now, it is not needed as I can talk to you here😍
You do have the latest version! I will report to our Community In-charge and see what they say. But, you will have to wait till tomorrow or day after as they do not work on the weekends.
I just need one more thing from you. Can you please post a screenshot of your game map?
To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🐴🦄
Hi Annie @AnnieX🤗 Good Morning / Good Afternoon🌞
I have talked with our Community In-charge and they need 2 things!
(1) Your game ID number. Please check —> this link👈️ to find it;
(2) If you have access to a mobile device, would it be possible for you to open/download the game on that mobile device and see if Bonnie appears there?
Talk to you tomorrow🦄🐴