missing green beans farm hero

Hi @Billy123 its fine @mysticalmysty we can get the thread moved this time

Billy, how do you normally log in? Do you log in through Facebook or the Kingdom? If so, can you check you are connected. If you are, could you try disconnecting and reconnecting please. The beans now no longer show up unless connected  so they might appear as lost but not really be

If you are connected, I can get one of the Community managers to check into your account.  

Hello @Billy123,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games' Sections

I am very sorry to hear that you have lost all the Magic Beans from your Farm Heroes game!  Please try what @Chicken_Slayer suggested and check if you get your Beans back.  

Can you tell me what email are you using?  If it is Gmail, simply press on the "Reply" tab located under their email.  Yahoo or any other email account also should have the same facility.

When you press that "Reply" tab, the "compose" window appears with the "King" message visible below -- just like any other "reply" message looks like.  Try this now and see.  It should work   I did it number of times.  Yes, at first, it is confusing... but, you just have to try all the options / resources you have.

**  IF you need any further assistance or clarifications, please reply by tagging me with @ and my name (without space), just like how we wrote your name above

Hoping for the Best!  Have a nice day/evening

Hi @Billy123 I’m sorry about that. Have you any saved boosters? Because the only way those saved lives are going to vanish is if you uninstall the app, reboot your phone and reinstall it...making sure you log into Facebook again. Which is why I asked about the boosters as they will get lost but only purchased boosters can be replaced. However I am also wondering if the reason your beans are not showing up is because if the amount of requests your game has. You are quite correct, the game locks up with large amounts which is why I try to keep my phone disconnected from Facebook unless I use the farm heroes app, or they build up too. The more requests we have, the more space the game uses in your phone memory and the less it works properly. 
Unless you have a lot of boosters (they are saved in phone memory not the game which is why they get lost when the data is wiped ) and to be honest, I know if I was in your shoes I actually would try a reinstall. If it doesn’t work and the beans don’t come back, at least your massive amount of lives will be gone and the game will run smoother, but then I can also ask one of the team to look into your account. The only reason I haven’t yet is because we still have this step to try but also because if you have over 5 million beans...as I know from experience, you cannot accidentally spend them in a hurry. Have a think about it but progress will not be lost as long as you are logged into Facebook before and afterwards