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Hi there! Sorry to hear that, but I'm sure it can be resolved. What platform did you do the purchase on?
The fastest way is to go through the support in the game and contact support, but if you can tell me which platform it's on I can look into it!
It's helpful too if you share us your Player ID.
hi it was on farm heroes saga and my player id is 1387429333
Hi there, I took a look at this and see now that it was the Golden Farm Pass that you purchased - so you have will have access to the rewards as you play the game and progress through the Farm Pass.
I understand however that it might've not been super clear so I'll pass this feedback on to the studio. If you're having problems progressing through the Farm Pass let me know!
hi but I didn’t receive the 42 gold bars ????
Hi I’m still waiting for a response about the 42 gold bars I paid for but haven’t received thanks
Hi there, I believe this has been sorted now if you check your game!
That's okay but I'd like toThat's okay but I'd like to have and be able to use it when I need it