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How can I get my bars I purchased?

chani30
chani30 Posts: 3
in Support

I just purchased a bonus package of 10 bars and a shovel. The transaction went through but the game sent me an error message that my game was offline. I never received what I paid for and would like to get a refund.

Screenshot_20250119_094102_Google Play Store.jpg

Answers

  • encantes
    encantes Posts: 6,357

    Hello @chani30 😊 😊 and Welcome in the Farm Community 🍏 πŸ“ πŸ₯•

    Sorry if you had a problem with your purchase, in this case you have to contact the Player Support

    Try to open the game app and tap on the 3 lines πŸ‘‡

    Screenshot 2021-11-17 at 133202png


    And then player Support and choose a Topic regarding "purchase" and explain your problem.

    If you want here you can find more details:Β How to contact Player SupportΒ 

    If you need more support don't hesitate to write we are all here to help you 😊

    I wish you a super day 🀩😊

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