Goldbars from rancids riches lost

Question

I won 42 gold bars last week and this week but when I try to collect them it says something went wrong and they disappeared. Please help me this is the third time it's happening

Alex_The_Witch · Answer

https://community.king.com/en/farm-heroes-saga/discussion/490604/goldbars-from-rancids-riches-lost

Hey there! I'm sorry to hear you're having trouble redeeming your GBs from Rancid Riche's. For issues like this, it's always best to reach out to our player support team:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Thanks in advance and have a great day!