Farm Heroes Saga

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Cant make purchases

King_admin

This discussion was created from comments split from: I need help here.

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LoFiGummy

https://community.king.com/en/farm-heroes-saga/discussion/comment/3402862#Comment_3402862

Hey there and I'm really sorry to hear about this issue!

Could you give me a few more details so that we can help you further?

What platform do you play on? (Android, iOS, Windows etc)
Are you getting any type of error message when you try to purchase anything?

For most problem, you will be able to fix it by following these steps:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

Let us know if this helps or if you're still having problems.

Including screenshots helps a lot as well as we can better understand the problem!

ldosborn

I have played the game for many years with the same card to make purchases, same for Bingo Bash. Now I cannot makepurchases {gold, chips, etc.}. I have tried everything suggested , but still cannot purchase. I am wheelchair bound and really enjoy the gsmes to help pass my day. Can someone pllease help.