Claim Rewards Error Message

Question

Hello,

I had just completed 1st phase of the 1-2-3 Grow for the Watermelon cropsie. I clicked on the "Tap to claim" button but received the response "can't claim reward". I closed out and exited the game totally. I was hoping to see a notification when I reopened the game but nothing appeared. Please check and advise. Screenshots are attached. Thank you.

Just_Me-2 · Answer

Hello @LoFiGummy

Thank you so much for letting me know. Have a wonderful day and a nice weekend.

LoFiGummy · Answer

If the connection was interrupted, it could be that the boosters weren't added properly - but the ones that you show here now in the main thread post should be added to your account now.

Just_Me-2 · Answer

Hello @LoFiGummy

If it is due to unstable connection will I still have received the missing goodies once the 4G/5G or WI-FI service is established? There should have been pop-ups to notify but I did not see them this time. I am fine as long as the rewards are received without my knowledge or any notification. Thank you.