Game freezing after beating a level?

Lady_Choo · May 2019

Well I hope you enjoy the game as much as I do @KristiOrourke

Happy playing!

Lady_Choo · May 2019

@dwb he will as soon as he hears, don't worry, I might have been hounding him a little too so he doesn't have a chance of forgetting.
King are doing company stuffs though over the rest of the week, so the forum will be a little quieter with the CM out, but also means fixes etc won't happen before next week when everyone is back in their office.

DymekaMcNeil · May 2019

I've been experiencing the same issue for the past 3 days. I really enjoy this game and have been playing it for a while now. I emailed customer care and they sent me here. Please fix!! Thank you

Luanaesp1 · May 2019

Eu também, jogo congela toda vez que passo de nível. Perdi tudo que eu tinha e nada adiantou!

Lady_Choo · May 2019

Welcome to the community to all our new members, its lovely to have you here!

@Luanaesp1 could you please repost in English please so I can understand what you are trying to ask as that is one of the house rules so we can help you

dwb · May 2019

Luanaesp1 said:

Eu também, jogo congela toda vez que passo de nível. Perdi tudo que eu tinha e nada adiantou!

She said: Me too, game freezes every time I step up. I lost everything I had and it did not work!

KristiOrourke · May 2019

I lost everything too

dwb · June 2019

It seems this problem was fixed some time ago. I'm not sure when, but I waited out on the game trail for a couple Bonnie cycles. I tried it this time and it kept my progress. Some more fun again.

Lady_Choo · June 2019

Thank you @dwb

QueenB · June 2019

@dwb and @Chicken Slayer

I can confirm that this issue did get fixed in the end of May so everybody needs to make sure they have the latest game app version installed.

I'm truly sorry we haven't updated this thread before with this information but hope you all have set up automatic update and have not missed out on the fix.

Game freezing after beating a level?

Answers

Categories