All my beans have disappeared

PennyLondon · June 2019

Hi, about 4-5 weeks ago all my (I am sure I had) hundreds of thousands of beans disappeared except for about a thousand. Please, could you look into this for me, thank you 🙏

QueenB · June 2019

Welcome to our Community @PennyLondon🤗

I did have a look at your game records and found no issues with the Magic Beans that you had as it looks like it has been used and it is all accounted for.

Magic Beans has been used to activate the Companions which takes 90 or 50 Magic Beans each time you play so you now have 40 Magic Beans left in the game.

I'm sorry but I see no issues 😕

PennyLondon · June 2019

Seems like this is the standard answer given to players whose beans are removed. Either this wasn’t looked into or there is a bigger problem. I am not stupid and know what beans are used for and how many I had? I have accumulated many hundreds of thousands of beans through the past 2084 levels. Are the beans being removed to try to get us to spend money, I wonder?

QueenB · June 2019

I can assure you that I did look in to your game records or else how would I know you have 4315!

King does not remove Gold bars, game progress or Magic Beans from players game as that is not how we operate but feel free to report this to Player Support here if you feel there is an issue so they can collect cases and investigate further.

Hope this helps

PennyLondon · June 2019

Well, I had at least 600.000 , possibly more, beans and they have all been removed. So obviously something is wrong. You can’t possibly be on such a high level and suddenly use up all these beans.