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How come the game skips your 25th day bonus?

Robbann
Robbann Posts: 9

Level 2
in Support
I've lost at least 5-8 of the last bonuses for playing 25 days in a row.  What can be done to fix this problem?

Answers

  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @Robbann and welcome to our adorable Community 😊 Are you referring to Farm Heroes Saga? If so, can you please explain it more and make a screenshot so I can see what exactly is happening?
  • PummyRaj
    PummyRaj Posts: 44,088
    Hello @Robbann, Hearty Welcome to the Farm Heroes section of our friendly King Community :) 

    Hey @firebombmarkus, what @Robbann complaining is -- on PC, the Daily Bonus calendar in Farm Heroes -- we are not getting the 25th day Bonus??  I have noticed that couple of times and always thought it might be a glitch OR I have missed it to collect on time!! 

    Since, others are also complaining about it, it is not some mishap from my side, but probably from King side!! 

    Anyway, @Robbann, this was already informed to the King Studio team!  Hope they are looking into it!!  Let me ask our Farm Heroes game In-charge about it and update you :+1: 

    Thank you for posting in the Community!  Have a wonderful day/evening! 
  • QueenB
    QueenB Posts: 15,439
    Hi @Robbann,

    The way the Daily Bonus works on Facebook is different from the mobile version. You don't noticed that you have missed a day until you can't collect the last rewards.

    This is not an issue so to be able to confirm the days that got missed, I will need your User ID so I can locate your game record and have a look.

    Thanks :) 
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Thanks for the details @PummyRaj and @QueenB I am playing only on mobile so I wasn't aware of this. Thanks also for helping the player 😊
  • Robbann
    Robbann Posts: 9

    Level 2
    ID is 5914388141
  • PummyRaj
    PummyRaj Posts: 44,088
    Hello @Robbann, 

    I will tag @QueenB to look into your game :+1: 

    Have a wonderful day/evening!
  • QueenB
    QueenB Posts: 15,439
    Thanks @firebombmarkus👍

    So I had a look at your records @Robbann, and unfortunately, you missed a couple of days. The 6th of August and the 13th of August!



    Than is why you missed the last days ☹
  • Robbann
    Robbann Posts: 9

    Level 2
    All other bonuses worked. So you get to collect every other bonus but the last one?  
  • QueenB
    QueenB Posts: 15,439
    @Robbann

    In order to reach the last prize, during the 25 day period you need to log in to the game each day.

    If you miss one day during this rotation you’ll miss the last reward. If you miss 2 days you’ll start from the beginning when there are 2 squares left.

    If you have failed to log in to the game 3 times during this 25 day period, you’ll start a new round when there are 3 squares left etc.

Hey! Would you like to give us your opinion?

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