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Game hangs

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Spinnifix
Spinnifix Posts: 24,745 Sweet Legend
in Support
Hello @QueenB

When I have played my 5 lives I get a video to get a life. That's possible, but then this game gets stuck and I can only get out of the saga. This happened to me many times yesterday.
I thought it was just one such mistake, but no.
This saga has flaws in itself. Please check!!! Thank you & greetings Peggy + Happy weekend
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  • QueenB
    QueenB Posts: 13,660 Community Manager
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    Hope you had a nice weekend @Spinnifix :)

    Sorry to hear you had this issues, If I'm not mistaken you play this game on King.com as well or are you playing on a mobile 🧐
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  • Spinnifix
    Spinnifix Posts: 24,745 Sweet Legend
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    Hello @QueenB

     Thanks, my weekend was nice. I played candy soda and everything was fine.

     Now to Farm Heros .:

     I'm in King.com and I'm playing an Android tablet. I do not own a mobile phone for games.

     Nice day Peggy     =) 
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  • QueenB
    QueenB Posts: 13,660 Community Manager
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    Ok but the videos, this happened on the Android tablet right as the browser version doesn't have this feature.

    If yes, may I ask if you are allowing the videos to end properly and not skipping it?
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  • Spinnifix
    Spinnifix Posts: 24,745 Sweet Legend
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    @QueenB

    The videos are commercials. In the other legends everything works well. Even this video in this saga is going well. Some weaves are there to skip and I do that and danaxch is all good. I do not think that has anything to do with the videos. Because the game is coming and I can start. Only it does not allow it because it hangs. It is at a standstill. That's my problem. I have some problems in this saga. It was again a new update.
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  • Spinnifix
    Spinnifix Posts: 24,745 Sweet Legend
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    Hello @QueenB

     Everything worked well before. Only now is the worm in here. Sorry, but it is.
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