Flash Player

Hi @themumsie, welcome to our Community

Can you post a screenshot of the entire page so we can have a closer look? Have you also by any chance tried a different browser?

www.take-a-screenshot.org

Hi @annieoak

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in a supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps