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Why did I suddenly lose all my magic beans?

titi34
titi34 Posts: 4

Level 1
in Support
Hello, I suddenly lost all my magic beans. Now the number is 0. I am pretty sure that earlier this week I had over 30.000. I am not sure about the exact number though. Can you figure out what happened? Thanks!

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hi @titi34
    We would like to welcome you to the king community. Thank you so much for being willing to joining🤗

    Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here.
  • titi34
    titi34 Posts: 4

    Level 1

  • titi34
    titi34 Posts: 4

    Level 1
    Also, my ID is 1144864112, in case it helps. Thanks again!
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,884
    Hi @titi34 :waving:

    I'm moving your question to Farm Heroes Saga Community so you will reach the right Community members :) 

  • QueenB
    QueenB Posts: 15,666
    Thanks @titi34!

    Player Support had a look at your game records and they can see you have 5250 Magic Beans available in your game. Can you try clearing the cache of your browser and see if that helps? 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache.
  • titi34
    titi34 Posts: 4

    Level 1
    Thanks for the tip! I cleared out the cache but I still only have the 5250 magic beans I collected today. Any other suggestions?

Hey! Would you like to give us your opinion?

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