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The game don´t give me new lifes

Hi,first I must say to you.... sorry for my english!!!!! I'm from Peru and I normally speak spanish.

Since a week ago, when I return to the laptop and load Farm Heroes, my lifes are zero (00). I refresh the game, F5, but don´t work. Next day,I return to the game and the trouble persist.
Tonight was worst. I saw three lifes from my friends like gifts, but the game don´t give me gifts (lifes) from my friens, too.
.
Please, help

Thanks, and again sorry,my english is really bad, I think.

Sergio,from Lima, Peru

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Thank you so much for your very fast answer. I will try these solutions, the first will be clean cache memory of my laptop. I'm using windows 10 and navigator is Google Chrome

Bienvenido @selube to our Community 🤗

That's all the Spanish I know 😝 You're English is very good and you should be proud as I understood everything.

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in a supported browser we still recommend trying another browser.

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Let me know how it goes

Accepted answers

All comments

Bienvenido @selube to our Community 🤗

That's all the Spanish I know 😝 You're English is very good and you should be proud as I understood everything.

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in a supported browser we still recommend trying another browser.

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Let me know how it goes

Thank you so much for your very fast answer. I will try these solutions, the first will be clean cache memory of my laptop. I'm using windows 10 and navigator is Google Chrome

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