Problems with Pumpkin Party.

Rancid · October 2019

The first problem is that once you have completed a level, the top list is empty. Even my own score is not displayed.

The second problem is that EVERY time I hit the "Top List" button, the game closes. Can this please be investigated?

QueenB · October 2019

The second problem, does the game app closes or do you just get sent back to the main menu? Which device are you playing on @Rancid and do you know which game app version you have installed?

Regarding the first issue, could you send me a screenshot of the list being empty? www.take-a-screenshot.org

Thank you

Rancid · October 2019

Here are the screenshots:

Firstly, Level 3 complete:

Image: https://us.v-cdn.net/6030983/uploads/editor/30/44y8odqr1t1g.jpg

And here is the empty list:

With the second problem the app closes.

QueenB · October 2019

Thanks @Rancid

If you go to the normal game map and select your current level, is the Top List empty as well and can you see your profile picture on the normal game map?

When the App closes, when does happen, after you have received the reards or when you select the next level to play?

I've passed this on to the studio so they are asking these questions, thanks for your collaboration

Spinnifix · October 2019

@QueenB

He has the same problem as I do with life. Down in the yellow is the time for unlimited lives and above the 5 lives you play. That would have to be corrected !!!

Rancid · October 2019

Hi @QueenB

In the normal game map, I can see my profile picture. In all the normal levels (currently I have completed level 1558) there are at least 14 other players in the Top List.

The only time the app closes is when I hit the Top List button in Pumpkin Party. Other than that, the event works perfectly well.

Rancid · October 2019

By the way, if I press Top List whilst playing a normal level, I get the Top List.

Rancid · October 2019

The problems I stated were on my Samsung phone. I just did a clean install of the game on my Samsung tablet and the event works fine.

QueenB · October 2019

Great news @rancid, now lets make sure we can spread the word and help others that might have the same issue

Rancid · October 2019

I think that I should make it clear that it works perfectly on my tablet, but it is still a problem on my phone. I checked for updates, but there aren't any. The second problem is now slightly better. Now when I press the top list button, it displays my name but the score is zero.

Chicken_Slayer · October 2019

Mine worked ok but I don't have a list...just me which is fine lol.

Rancid · October 2019

Yes, that way nobody can beat you!

Problems with Pumpkin Party.

Answers

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