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Farm heroes takes a while to load on facebook

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Answers

  • QueenB
    QueenB Posts: 15,579
    Gotcha 👍

    Can you try removing the game form Facebook and see if that helps? 

    First of all, don’t worry as this process will not delete your progress. As soon as you reinstall the game you will be back on the same level as before.

    In order to delete the game from Facebook please follow these steps: 


    Go to “Settings => Apps” and press the “x” next to the game app.

    Now clear the cache for your computer: http://www.wikihow.com/Clear-Your-Browser's-Cache.

    Search for the game on Facebook and start playing. 


    Hope this helps :) 


  • Tupence
    Tupence Posts: 11

    Level 1
    I have done this twice now and I have deleted facebook gameroom and reinstalled the game but still getting the same message.
  • QueenB
    QueenB Posts: 15,579
    Answer ✓
    Wait, are you playing trough Facebook game room or trough facebook browser? 

    Also, one more question, do you have access to Windows 10 on your PC?
  • Tupence
    Tupence Posts: 11

    Level 1
    Type your commentI play on both facebook and gameroom and yes I have windows 10, 
  • Tupence
    Tupence Posts: 11

    Level 1
     Please can you tell me what is going on with this game, I have done all of the above 3 times now and still getting there is a problem please reload.
  • Rick_Rommel
    Rick_Rommel Posts: 0

    Newbie
    I can't load farm heros on game room. It always says the game has crashed. How do I fix this issue?
  • PummyRaj
    PummyRaj Posts: 45,123
    Hello @Rick_Rommel Hearty Welcome to the Farm Heroes section of our friendly King Community :) 

    I am sorry to say that King does not support "Game Room".  Hence, I would suggest you to open the game in any other browser, Chrome or Edge for example!  You can also try to play on a mobile device and check if it works!  

    Please post back how it goes and if you are able to play the game!  If you tap on "Type your Comment" box located below, you will be able to write back. 

    Talk to you soon!  Have a great rest of the day/evening!
  • brenda52732
    brenda52732 Posts: 1

    Level 1
    same here and done all the above and nothing and no answers to fix
  • QueenB
    QueenB Posts: 15,579
    Just to clear up, King doesn't support Facebook Game room so the steps provided were meant for the browser version.

    Now if that still doesn't help, try the game from Microsoft Store if you have Windows 10 on your PC, you can try downloading the game app from Microsoft Store instead and give it a try.

     

    https://www.microsoft.com/en-us/p/farm-heroes-saga/9nkmkxnqv2m8

     

    Remember to connect the game app to Facebook so it can sync and keep in mind lives and Boosters do not get synced.

     

    Hope that helps :)


  • rosy82
    rosy82 Posts: 4

    Level 1
    edited November 2019
    **Edit by CM: Unsupported language**

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