@PummyRaj I have tried on my mobile phone (android) and for me it works. But the differens between me and the others. I have my boosters at the bottom of the screen. They who have problem have the boosters on the side. And it is on the same side where the honey pots lays for me. Maybe not exactly the same spot but close.
@PummyRaj I have tried on my mobile phone (android) and for me it works. But the differens between me and the others. I have my boosters at the bottom of the screen. They who have problem have the boosters on the side. And it is on the same side where the honey pots lays for me. Maybe not exactly the same spot but close.
Hello Pia, It is because they are playing on their PC but not on mobile devices. On PC, it is not possible to play as a guest!!
Anyway, I have elevated this issue to the Community Team, so they will look into it once they come back on Monday!
I’m playing on a new iPad Air. I’ve uninstalled and reinstalled the game and started over from level one and when I got to level five the same thing happened. When I tap the shovel it doesn’t respond. Thanks for all your help.
Hello @mcolleen3 Thank you very much for providing all the needed details
Since you have just reinstalled the App after you saw the problem, there might not be a need of "trouble-shooting" steps!
I have escalated about this issue to our Farm Community Team In-charge. They are out of office due to the weekend, hence, we will have to wait till Monday to know what's going on with the game!!
NOTE: Through other thread, I thought this issue is occurring only on PC, but you are on iPad!! So, let me check on my mobile device also and see if I too have this issue!!
Thank you very much for your patience and understanding
@PlayingMama Thank you so much for posting screenshot here and in other thread as well, and also for informing me that you are playing on PC! Very useful And it doesn't matter that the "Pop-Up" is in Finnish language Community Guidelines are that, we are not supposed to comment in any languages other than English It's nice to see "Choo Choo" popping up after a long time to give us the instructions
@PummyRaj Since there is a graph issue in the honey pots. I wonder if this are connected to that. Maybe @QueenB can check that when she returns on monday.
The problem seems to bee in both mobile device (ipad aid) and pc (facebook).
And for information that are another thread in the discussions part (level 5 is frozen) that are about same thing.
Thanks for reporting this guys, I've passed it on to the studio and waiting to hear back. @sbku, could you check your game and see if you're game is on level 6 and if the shovel has been unlocked?
Great news, the studio had already spotted this issue and working on fixing it. Keep an eye on the game as we don't have a date for the fix so you don't miss out on it 😉
I just reinstalled the game and still can't click on the shovel. Do I need to give you the new ID? Thanks for all your help.
I bet ID's are not relevant with this issue, which I'd believed to be easily fixed by King... So don't waste your time with unistalling and reinstalling
@QueenB In level 5 the showel are introduced. It been highlighted and you must click on it so you actived it. Then you need to click on a crop. Only when you have done that you are able to play the level.
So all that have this problem are stuck on level 5 until it has been fixed. And all new players that install the game whit that layout are going to be stuck on that level.
@sbku do you got any updates. When I looked on playstore on the computere and looked at fram hero it said that it was updated november 25. But I haven´t got any update yet. If there is a new one I usually get the update a couple of days after it has been a new one. I don´t know who to check for update for PC.
Answers
And it is on the same side where the honey pots lays for me. Maybe not exactly the same spot but close.
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0 · Helpful Woah! Sweet Love HahaAnyway, I have elevated this issue to the Community Team, so they will look into it once they come back on Monday!
- Report
0 · Helpful Woah! Sweet Love HahaSince you have just reinstalled the App after you saw the problem, there might not be a need of "trouble-shooting" steps!
I have escalated about this issue to our Farm Community Team In-charge. They are out of office due to the weekend, hence, we will have to wait till Monday to know what's going on with the game!!
NOTE: Through other thread, I thought this issue is occurring only on PC, but you are on iPad!! So, let me check on my mobile device also and see if I too have this issue!!
Thank you very much for your patience and understanding
@PlayingMama Thank you so much for posting screenshot here and in other thread as well, and also for informing me that you are playing on PC! Very useful
And it doesn't matter that the "Pop-Up" is in Finnish language
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0 · Helpful Woah! Sweet Love HahaThe problem seems to bee in both mobile device (ipad aid) and pc (facebook).
And for information that are another thread in the discussions part (level 5 is frozen) that are about same thing.
- Report
0 · Helpful Woah! Sweet Love Haha👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
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0 · Helpful Woah! Sweet Love Haha👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
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1 · 1Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaSo don't waste your time with unistalling and reinstalling
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0 · Helpful Woah! Sweet Love HahaSo all that have this problem are stuck on level 5 until it has been fixed. And all new players that install the game whit that layout are going to be stuck on that level.
So they better fix this soon.
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1 · 1Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaThank you very much 👍🏻
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1 · Helpful Woah! 1Sweet Love Haha- Report
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0 · Helpful Woah! Sweet Love Haha- Report
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0 · Helpful Woah! Sweet Love Haha