I am sorry but the links ar for mobiles and I am on a computer. I have read that if I give you my ID you could get back for me. Could I ask you to do it, please? My ID is 2951691771.
Hello @irati28 - thank you for telling us you play on a computer. Now that you have your game ID - you can contact our Player Support directly, here. Make sure you tell them the make and model of your PC and what software you are using and they should be able to help you out.
It may take them a few days to get back to you since the weekend and holidays are almost here, but please be patient and someone should respond to your request.