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So I've just completed the honey meadow event but the last honey pot won't open to give me my prize
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Sorry to hear about this @FrankieD๐
Can we have a screenshot of the event showing the levels completed so we can report this to the Studio so they can have a look?ย www.take-a-screenshot.org
May I also have your User ID so they can locate your game records?ย
Thanks
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**Edit by CM: removed personal info**
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Thanks @FrankieD๐
So Player Support had a look at your game records and can confirm you have not received your rewards. They should now have been added to your game and wanted to apologies for the inconvenience caused.ย
This has also been reported to the Studio so thank you so much for reporting thisย ๐ย0 -
I am having a similar problem. I am unable to open level 6 of the event. I have tried everything but it just won't let me in ๐
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@ElusiveRia, this thread is related to not having received rewards after completing the event.
You are having a different issue which we do have a workaround for.ยThe touch area on some of the levels are not lined up correctly. If you're still on level 6, can you please tap just to the right of the icon and it will activate the level.
Hope this helpsย ๐
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Thank you and noted!ย It worked ๐๐ผ1
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