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Special event disappeared

MetBob58
MetBob58 Posts: 16

Level 2
in Support

The special event I was playing this week - it was the one with the chickens - disappeared. I had gotten to Level 8 in the event. Very frustrating

Answers

  • PummyRaj
    PummyRaj Posts: 44,040

    Hello @MetBob58 A Warm Welcome Back to our friendly King Community 🤗

    I am very sorry to hear that your special event disappeared!!

    Can you please tell me what device you are using? Clearing cache/cookies and rebooting your device might work to bring back the event!! But, never try to Re-install your game UNLESS told by the proper team like Community Game In-charge!

    Once you give me the details of your device, I will give you proper link with trouble shooting steps to run on your device!

    Please write your reply in the blank dialogue box located below.

    Talk to you soon! Have a great rest of the day/evening!

  • MetBob58
    MetBob58 Posts: 16

    Level 2

    Hi there,

    I am using an iPhone 8. It has never happened before on this device. Shall I try restarting the phone?

  • MetBob58
    MetBob58 Posts: 16

    Level 2

    I restarted the phone. Didn't work

  • stan1981
    stan1981 Posts: 3,418

    Every event have a certain timing to complete...

    is it that ur egg event time is up?

  • MetBob58
    MetBob58 Posts: 16

    Level 2

    No, I had something like a 100 hours left

  • PummyRaj
    PummyRaj Posts: 44,040
    https://community.king.com/en/farm-heroes-saga/discussion/comment/587173#Comment_587173

    Hello again @MetBob58 Thank you for replying back with the needed details 👍️


    OK! Here is the link for ---> "Trouble shooting tips for iOS Device" --> Even-though, the link does not seem to pertaining to the issue, these steps do work sometimes and brings our event back!

    And, once again, do not follow the "Reinstalling" step..

    Please let me know how it went! If it did not work, please post your game user ID number. Here is the link https://community.king.com/en/farm-heroes-saga/discussion/247379/what-is-my-user-id-and-where-can-i-find-it


    Hope everything works out and you will get the event in your game again! Have a wonderful rest of the day/evening 🌸


    P.S: Yes, you are right, there is 73 more hours left in the "Chicken Coop" event 🐓 🐥 🐓

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