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Can't retrieve rewards
MamaBear67
Posts: 5
Level 2
in Support
Hiya folks,
In November, I was doing an event and I won 1000 beans BUT I never received them.
I also have 2 rewards in my Farm Club, which I cannot retrieve. I have uninstalled then reinstalled, cleared cache, etc. Anything else I can do, please?
Thank you
MamaBearππ»π
1
Best Answer
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@MamaBear67 no worries, @Elsa tagged me so I can help π
As regards the rewards that you didn't get, you would need to contact support here choose problems with game, then prize not given. You will need your player ID though for that.
As regards the companions, are they the two quesiton marks left? Its because companions were ended on level 1110 for the time being at least. We don't know if they will come back or not, but for now, that is all there are. I hope this helps!
For future reference, here is the forum for farm π
1
Answers
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Hi @MamaBear67 thank you for posting your question here but I think you posted it in the wrong area. This is support for Candy Crush Saga and I believe that you are speaking about beans which is Farm Heroes Saga. I will tag @Chicken_Slayer who will be able to help you. I will also have this message moved to the Farm Heroes Saga community. For future messages for this game you can report it here.
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Awww thank you, Elsa! I'm so sorry. Hopefully, I will find my way about soon! ππ»π
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@MamaBear67 no worries, @Elsa tagged me so I can help π
As regards the rewards that you didn't get, you would need to contact support here choose problems with game, then prize not given. You will need your player ID though for that.
As regards the companions, are they the two quesiton marks left? Its because companions were ended on level 1110 for the time being at least. We don't know if they will come back or not, but for now, that is all there are. I hope this helps!
For future reference, here is the forum for farm π
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Thank you very much @Chicken_Slayer That helps me a lot ππ
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Yay that is good to hear @MamaBear67 if you need any more help, give us a shout π
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