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Boosters locked!

Mabby
Mabby Posts: 1

Level 1

edited June 2020 in Support

Hey, my boster is blocked and I cannot use in the game, it's like that for like 2 months... What's happening and what can I do? thx

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Comments

  • Mabby
    Mabby Posts: 1

    Level 1

    edited June 2020

    Hey, my boster is blocked and I cannot use in the game, it's like that for like 2 months... What's happening and what can I do? thx

  • cakegirl1984
    cakegirl1984 Posts: 3

    Level 1

    edited June 2020

    I can not access any of my helps during each level and I can not get any of the shovels either. They all have a lock on them. Why is that? I am on level 256.

  • PummyRaj
    PummyRaj Posts: 44,080

    Hello @cakegirl1984 Hearty Welcome to our Farmtastic King Community 🤗

    I am very sorry to hear about the issue in your game! Some players are experiencing this issue for some reason!

    Our Farm Community In-charge has told us that, if we re-play the specific levels where those boosters get unlocked, then they the problem will be solved... so here are the levels 👇️ 👇️

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13 ---> +1 Bonus;

    Level # 23 ---> for Hunter (the single colored Cropsie collector);

    Level # 31 & Level # 72 ---> for rest of the two boosters


    NOTE: If it did not work, try this by logging off of the game, then you will automatically start from level # 1. Now play till level #13 or #23, and log back in again. Now, see the boosters are unlocked or not!


    If the issue still persists, please post back and let us know. You can simply post your reply by typing in the comment box given below.

    Hope everything works out fine! Have a great week ahead 😃

  • cakegirl1984
    cakegirl1984 Posts: 3

    Level 1

    I played the levels again and it still did not work. I then logged out, as suggested and played till level 13 and tried to log back in with my Facebook as I was previously logged in with, and now it will not let me log back in to my Facebook!

  • QueenB
    QueenB Posts: 15,430

    Whcih device do you play on? Apple, Android? Have yoi also by any chance tried reinstalling the game app?

  • QueenB
    QueenB Posts: 15,430

    Welcome to our Community 🤩

    Have you been able to unlock the boosters with the suggested steps?

  • QueenB
    QueenB Posts: 15,430

    Welcome to our Community @Mobby 🤩

    Unfortunately, few players are having this issue for some reason!! For some players, replaying the levels, where those boosters were introduced -- is helping and the boosters are getting unlocked. But, for some, it is not.

    Can you please replay those old levels and see if it helps you? If so, here are the levels 👇️

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13 ---> to unlock +1 Bonus;

    Level # 23 ---> for Hunter (the single colored cropsie collector);

    Level # 31 & Level # 72 ---> for rest of the two boosters

    Can you please let me know if it helped or not!! I will be waiting for your reply 👍️

    Talk to you soon! Have a wonderful day!

  • cakegirl1984
    cakegirl1984 Posts: 3

    Level 1

    I have an IPhone 10x. And I did try to Uninstall and reinstall the app twice. Still will not work

  • cakegirl1984
    cakegirl1984 Posts: 3

    Level 1

    Now it worked! Everything is back too! Thank you for tour help!

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