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Repeating notification (Feedback sent to the studio)!

LeaC
LeaC Posts: 147
edited July 2020 in Support
9F6BD19D-D15D-4AE6-9D6A-93CEE9B30B17.png

Just a heads up more than a question, but I have had this notification about the end of the cropsie growing event about 20 times today. Every time I open the game it appears. I completed it too so I don’t know why it says better luck next time

Best Answer

  • QueenB
    QueenB Posts: 15,628
    Answer ✓

    Thanks for reporting this @LeaC 👍

    The studio is aware of this and working on improving it but this should not stop us from playing., We just have to keep closing the pop up while we wait on a fix ☺️

Answers

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello dear @LeaC 🤗

    Oh! Sorry to hear that! I am sure that must have been annoying! It could just be a glitch!

    I do not have any useful answer for that, but just a thought.... Are you playing on more than 1 device?


    I play on 3 devices, and I have logged in all 3 of them and said "OK" for the pop-up! Once, I did that, the pop-up stopped appearing!


    By the way, are you done with the 14th level of the "Starry Night" event? Did you finally figured out how to beat it? I just did it today 🙂

  • wykoon
    wykoon Posts: 12,717


    https://community.king.com/en/farm-heroes-saga/discussion/305777/repeating-notification

    Hi there Lea and good day to you =)

    Please click the "continue" button to indicate that you've understood or acknowledge the notification. Hopefully, the message won't re-appear again.

    Thank you 😉

  • QueenB
    QueenB Posts: 15,628
    Answer ✓

    Thanks for reporting this @LeaC 👍

    The studio is aware of this and working on improving it but this should not stop us from playing., We just have to keep closing the pop up while we wait on a fix ☺️

  • LeaC
    LeaC Posts: 147

    Hi @PummyRaj @QueenB , no I’m just on one device and have clicked continue every time 🙂

    @PummyRaj yes! I actually cheered when I finally completed that level 😂 it was such a hard level for me but I enjoyed the event overall. Now looking forward to the next event! ❤️

  • LeaC
    LeaC Posts: 147

    It’s still doing it

  • PummyRaj
    PummyRaj Posts: 45,123
    https://community.king.com/en/farm-heroes-saga/discussion/comment/917418#Comment_917418

    Hello dear Lea 🤗 Hope you are getting ready for the weekend 🌺

    Since the issue was reported to the Studio team, the fix for the Glitch has to come from the Farm Studio itself.

    I am very sorry to say that, you will have to bear this annoyance for a bit more! And because of the weekend, there won't be anybody at the Studio too! So, they will probably be looking into it either on Monday or Tuesday 😔

  • LeaC
    LeaC Posts: 147

    @PummyRaj it’s ok. I’ve actually just put my cat to sleep after 13 years together so it’s not a big deal

  • PummyRaj
    PummyRaj Posts: 45,123
    https://community.king.com/en/farm-heroes-saga/discussion/comment/917826#Comment_917826

    Oh, my! So sorry to hear that Lea 😔

    Sending you warm hugs and Love to help you heal a little bit ❤️

Hey! Would you like to give us your opinion?

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