Alex_The_Witch

Game Expert

Comments

  • Hey there! Hope you're doing well. I'm sorry to hear you can't connect in order to redeem your Gold Bars. Could you please explain if this is related to the rewards of a specific event? Is there an error message on-screen? In addition to that, which device/platform are you using to play? If possible, share a screenshot of…
  • Hey there! I hope you're doing well. I’m sorry to hear that the Weather Alert feature disappeared from your game today, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
  • Hey there! Hope you're doing well. I'm sorry to hear you didn't get your Champions Race reward. For issues of this kind, please reach out to our player support team: We're available 24/7. Thanks in advance and have a great day!
  • Hey there. I hope you're doing well. I'm sorry to hear you're having trouble purchasing Gold Bars. Do you see any error messages or a message saying there's a lack of connection? If you can, please share a screenshot of it. In addition to that, which platform/device do you use to play and to make the purchase? Thanks in…
  • Hey there! Hope you're doing well. I'm sorry to hear you're having freezing issues with Candy Crush Friends Saga. Could you please tell me which device/platform you're using to play, and if the freezing occurs randomly, or during specific actions (e.g.: playing a specific level, using a specific Booster, etc.)? If…
  • Hey there! Hope you're doing well. This will depend on the device you're using. Please check below how it works for each platform: Android: Google iOS: iTunes (Apple) Kindle: Amazon Windows: Microsoft Facebook on a computer browser (Meta) I hope this helps. Have a great day!
  • Hey there! Hope you're doing well. Please check the YT walkthrough below by our Mod Lynette: I hope it helps, good luck. Have a great day!
  • Hey there! Hope you're doing well. Please check this YT walkthrough by our Mod Lynette: I hope it helps, good luck! Have a great day.
  • Hey there! I hope you're doing well. Yes it is! Just remember that some features might not update correctly until you're back online, in terms of progress (like daily login streak or some events or tournaments' progresses). You also can't make purchases, but other than that you're all good to go. If you have any other…
    in game Comment by Alex_The_Witch June 2025
  • Hey there! I hope you're doing well. I'm sorry to hear you didn't receive your Gold Bars from winning Rancid's Riches. For missing rewards, it's always best to reach out to our player support team, as they have the proper tools to assist you: We're available 24/7. Thanks in advance and have a great day.