Alex_The_Witch

Game Expert

Comments

  • Hey there! I hope you're doing well. I'm sorry to hear you're experiencing this. Yes, our team's aware of this, however, we need a video to better investigate the issue with your account specifically. The video should show your Booster rewards being claimed but not added to your inventory. Could you please reach out to our…
  • Hey there. I hope you're doing well. I'm sorry to hear you're unhappy about the changes made to these features. Rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the…
  • Hey there! Hope you're doing well. I understand you're having trouble with level 1188. Please check the YT walkthrough below: Good luck and have a great day!
  • Hey there! Hope you're doing well. If you're referring to your in-game profile picture, please refer to the explanations below: Facebook Connected: When using a Facebook account, your Facebook profile name and picture will automatically be used and shown in the game. If you'd like to change these, you will therefore simply…
    in Help Comment by Alex_The_Witch June 2025
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…
  • Hey there! I hope you're doing well. I understand you're having some trouble redeeming your Weekly Contest rewards. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞
  • Hey there. I hope you're doing well. Please try the steps below: Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds Update your device to the latest version of iOS and check for any updates for the game app Make sure that you have enough storage on your device. We…
  • Hey there! I hope you're doing well. I'm sorry to hear you're having trouble with level 3027. Please check this YT walkthrough by one of our wonderful Community Mods: I hope it helps, but if you need more assistance, please let me know. Good luck and have a great day!
  • Hey there! I hope you're doing well. I understand you're having issues with the second phase of the Mystery Mountain. Could you please specify what's the exact issue you're having with this phase? Thanks in advance and have a great day.