Comments
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Hey there! I'm sorry you're experiencing this. Please refer to the post below: Thanks and have a great day!
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Hey there! I hope you're doing well. I'm sorry to hear about this, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the game and therefore not designed to be…
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Hey there! Hope you're doing well. To recover your previous progress on a new device, please follow these steps: Make sure that your King account is correctly disconnected from the game (if you are currently connected). To do this open the game and select the "gear wheel" icon at the top right corner. Then tap on the…
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Hey there! I hope you're doing well. I understand that the picture you registered your account with isn't the same picture you're seeing in the game. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7, in Portuguese as well.…
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Hey there! Hope you're doing well. I'm sorry to hear you're still experiencing issues. Yes, as you mentioned, the issue is still being investigated and worked on by our Studio team. Please refer to this post to be up to date with any new developments: In case you need to, please feel free to reach out to our player support…
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Hey there! Hope you're doing well. I'm sorry to hear you're having technical issues. Please refer to the post below: Thanks and have a great day!
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Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞
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Hey there! Hope you're doing well. By going into the Play Points Area, you will be able to purchase, using your accumulated points, either game specific coupons or Google Play Coupons. They differ in price and offer and can be used during any monetary purchase. In order to see the offer the coupons have, you can simply…
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Hey there! I hope you're doing well. I understand you're experiencing technical issues with your iPad. Please note that the issue is most likely due to this: Our apologies in advance. We ask and thank you for your understanding in advance while our team investigates and tries to fix the issue. Have a great day.
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Hey there! I hope you're doing well. I understand you're having some trouble with the game's offline version. Here's how to reach out to our player's support team: Our team's available 24/7. Thanks in advance and have a great day! 🌞
