Comments
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Hey there! I hope you're doing well. I understand you'd like help to reconnect to your account on your new device. For this, please reach out to our player support team, as they have the right tools to help you: We're available 24/7, in Spanish as well. Thanks in advance and have a great day!
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Hey there! I hope you're doing well. I'm sorry you're not getting your rewards. Could you please give me more details about it? Does this happen with all events/challenges? Or just one in particular? Do you see any error messages? Does the game freeze or crash? If you can share any screenshots or video(s) that would help…
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Hey there @bunnie13 ! I hope you're doing well. I'm sorry to hear you haven't received your Gold Bars after completing the Grow your Pet event. Our team's aware of this situation and working on it. In the meantime, I've added 50 Gold Bars to your account (User ID 1787159073). They should be waiting for you next time you…
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Hey there! I hope you're doing well. I'm sorry to hear your daily login streak has been reset. For issues of this kind, please reach out to our player support team: We're available 24/7. Thanks in advance and have a great day!
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Hey there! I hope you're doing well. I'm sorry to hear you haven't received your purchased items. For issues with purchases, it's always best to reach out to our player support team: We're available 24/7. Thanks in advance and have a great day!
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Hey there! I hope you're doing well. I'm sorry to hear you're having this issue with your Chocolate Box for so long now. For issues with your Chocolate Box, it's always best to reach out to our player support: We're available 24/7, in Portuguese as well. Thanks in advance and have a great day!
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Hey there! I hope you're doing well. Please note that in order to receive lives from your friends, they will have to accept your requests. Maybe they're just not accepting your requests at the time, or don't know how with the new lives systems through the Friends Hub. Here's how to do so: Mailbox: to reply to requests sent…
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Hey there! I hope you're doing well. King games are not a way to gain money in real-life. If you were promised or offered money in exchanged for game time, it would have been by a third party app that has no affiliation with us. Our games work solely on the basis of virtual currency such as: Gold Bars, Coins, Beans, etc.;…
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Hey there! I hope you're doing well. I'm sorry to hear some of your Gold Bars are missing. For these kind of issues, please reach out to our player support team: We're available 24/7. Thanks in advance and have a great day!
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Hey there! I hope you're doing well. I'm sorry to hear you're having issues with the game's audio. Could you please tell me which device you're using (iOS, Android, Windows, Kindle, FB (Browser))? Thanks in advance and have a great day!
