Colorbomb_Collector

Game Expert

Comments

  • Hi there, welcome to the Community @acenorrie I understand your concern regarding the in-game advert and it's rewards missing. In order to receive further assistance, please reach out to our Player Support team who will be able to check this further for you. Please make sure to obtain a screenshot of the advert as it will…
    in Ads Comment by Colorbomb_Collector 8:17AM
  • Hello there, I hope you're having a nice day @Courtney1990 I'm glad that you have given us your feedback for the main screen in Candy Crush Soda Saga. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback such as yours available enables our developers to…
    in Hello candy crush soda Comment by Colorbomb_Collector 8:15AM
  • Hi there, welcome to the Community @rhi23 I understand your concern about your Gold Bars and I have some good news for you. I've checked and I was able to see that our Player Support team has responded to you a few minutes ago, so please check your correspondence with them regarding this and regarding further support. I…
    in Lost my gold bars! Comment by Colorbomb_Collector 8:12AM
  • Hi there, welcome to the Community @marcogavea I'm sorry to hear you lost your boosters when you changed your device, worry not, let me explain why this happens. Boosters, extra lives and extra moves are items which are saved locally on the device on which you received them. This means that, unlike Gold Bars and your level…
    in Phone change - booster didn't migrate Comment by Colorbomb_Collector 8:01AM
  • Hi there @Deal_One I hope you're having a nice day so far. Can you please elaborate more on your question and if possible, send a screenshot so we can check it together? If you're referring to the Coin Refill feature, that's a feature with a 4 hour timer on the refill and you can think of it as something similar to how…
    in Wait time in between games? Comment by Colorbomb_Collector 7:58AM
  • Hi there, welcome to the Community @jellybean437 I understand your concern as your Super Color Bomb levels aren't being counted and I will provide you with more details on this. In order to receive the best possible assistance, I would advise you to reach out to our Player Support team via game app or…
    in What’s wrong with the supercharged color bomb counter? Comment by Colorbomb_Collector January 10
  • Hi there, welcome to the Community @RhondaHaney I understand your concern as you're not able to access your game and I will provide you with more details on this. In order to receive the best possible assisatnce, I would advise you to reach out to our Player Support team via game app or via https://soporto.king.com/ so our…
    in why can't I get my game anymore Comment by Colorbomb_Collector January 10
  • Hi there, welcome to the Community @jchase60 I understand your concern regarding your missing purchase and I will provide you with more details on this. In order to receive the best possible assistance, please take a look at this article specifically created for issues like this:…
    in Missing gold bars Comment by Colorbomb_Collector January 10
  • Hi there, welcome to the Community @Vickiedb I understand your concern regarding your missing reward and I've got some good news for you. I have checked and I was able to see that our team has already sent you the reward for winning in the event. If you do not see it immediately, please restart your game and check again.…
    in Awards Comment by Colorbomb_Collector January 10
  • Hi there, welcome to the Community @Jon1968 I’m sorry to hear that the the Great Climb feature disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus…
    in Mr Yeti climb not showing up Comment by Colorbomb_Collector January 10
Avatar