Comments
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Hi there, Can you please try to check if there are any updates for your game? Please restart your game and check app store for updates. Usually, you will need to update the game to see the latest levels. I hope this helps!
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Hello there, I understand you're missing some events and I'll provide you with more details on this. Please note that special events like these are bonus features in the game, therefore not designed to be available for everyone at the same time. There's a really simple reason to that: to help keep things fresh and…
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Hello there, I understand that you're feature for watching ads is missing and I'll gladly provide you with more details on this. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are…
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Hi there, Please contact our Player Support to receive the best possible assistance with your issue. Here is where you can do that: https://soporto.king.com/contact Have a nice day!
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Hello there, I understand that you're feature for watching ads is missing and I'll gladly provide you with more details on this. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are…
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Hi there, If you're not receiving your in-game rewards, have you tried to restart your game by closing and re-opening your browser to check if those will appear? I hope this helps
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Hi there, I understand you're having a hard time recovering your game account. I would advise you to reach out to our Player Support using the in-game app and check this article: https://community.king.com/en/blog/kb/articles/2390-i-cant-find-my-progress-in-the-game-how-to-retrieve-your-levels Have a nice day!
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Hello there, When it comes to your missing purchase, please note that PIX is not a supported payment method as shown in our article: https://community.king.com/en/blog/kb/articles/2845-is-the-pix-payment-method-supported To receive assistance for your missing purchas, please take a look at:…
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Hi there, I understand that your purchase is missing. Please take a look at our article about missing purchases: https://community.king.com/en/blog/kb/articles/2839-i-didnt-receive-my-android-purchase I hope this helps out!
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Hi there, welcome to the Community. If you've lost your in-game progress, please check this article: https://community.king.com/en/blog/kb/articles/2390-i-cant-find-my-progress-in-the-game-how-to-retrieve-your-levels I hope this helps!
