Comments
-
Don't kill me, please! I'm innocent! 😁 I was just guessing. Yes, it's unlikely that, say, 20 people deleted you but you never know. That's why I advised you to contact Support. Someone else gave you a 1-year-old discussion. I don't think Support can help you, so you better post your friend link, so anyone active and…
-
Hello, Mr/Ms Newbie, I'm going to assume you have a King account that's linked to your Facebook account. Correct? Is anything else missing - levels, boosters? Loss of gold bars recently happened to a forumite after the game linked their existing Facebook created account with their new King account. Support restored most of…
-
Helloes, If you're having issues with a specific ad, have you tried disabling this particular ad? 🤔 This could lower the amount of ads you're getting though, so it's better if the issue gets fixed instead. This said, you should write to Support about it. Good luck! 👍
-
Hello, Mr Newbie, Welcome to the forum! 👋 What was lost as a result of the crash? Did you lose your boosters? Levels and gold bars (and friends) are stored on the game server, provided you have a game account, so they get restored right away after erasing your app data. Normally, you can force refresh your Events tab…
-
Hello, Ms Newbie, Welcome to the forum! 👋 Good job on reaching level 11,835! Did you repeat level 11,000? Make sure you go to Settings -> Features -> Milestone badge and (re)activate it first. Then just replay level 11,000. Good luck! 👍
-
You need to reply back to their initial response, further explaining that the Chocolate Box feature didn't award you anything. Attach a screenshot if possible. Then ask them to send you the missing rewards manually. Also ask them what to do to avoid this from happening again. Good luck! o/
-
Kiara is not a Support representative. Passing something over could mean exactly nothing. Moderators never get back to you with feedback from the developers team. It's just not their job. Community managers, on the other hand, are those who could step in. They just don't do it as often as they should. I advised you to…
-
Hello back, Mr/Ms Newbie, When did you last see all of your friends? Have you maybe taken a long break from the game? Is it possible your other friends simply removed you from their friendlists? It's not normal for only a couple of them to remain while the rest are gone - either all, or none. Could you check your account…
-
I'm afraid they've enforced the new and MUCH WORSE music back on us after withdrawing it for a couple of weeks for some unnoticeable adjustments. I also got it on my phone yesterday without even the need to update the game. 😡 You can vote and share your opinion here but it's pointless - they've already decided to keep it.…
-
Hello, Mr Newbie, Welcome to the forum! 👋 Is it possible you're got this all wrong? You get a reward - a share of the pot - after completing the required amount of levels (usually 6 to 9) from the first try, not on every step of the way. They've recently changed the UI and it now tells you how many bars you'll get in the…