FluffyDinosaur Community Manager

Hi everyone, as Kiara mentioned above - we have cheater detection system on that will investigate any odd player behavior. That said, I wanted to reassure that these big jumps in points can be because the player is playing offline and when they reconnect to the internet the scores makes a big jump. If you have reported…

Hey everyone, I just want to reassure you all about the form. The form will continue to pop up in the game this week, so if you missed it please do not worry. If you accidentally filled out the wrong information, don't worry too much. If you make it to the 10 finalists we will reach out to you again and there will be a…

Hi Joelmavs, if you didn't qualify for the next round you are unfortunately out of the competition.

Hi Verogoj, Please try restarting the game, turning on and off your device and logging in and out of your game account. You can also try to play a new level and that should bring All Stars back.

Hi Adrian, there's different amounts of candies in different levels so there's a possibility that someone can win more candies from fewer levels. Keep in mind that higher levels also tend to be more difficult 🤗

Hi Toniromo7, it will be sent out again this week 😁

Hi nammnara, feel free to ask here and if I know the answer I will answer you right away, otherwise I can forward the question to our team 😊

Aww, congratulations on your engagement and marriage happening soon ZDMIKE7! That's such a lovely story, thank you for sharing 🥰 We're rooting for Noboru! 💪

I understand not seeing the pop up and the form yet can be stressful, but please just remain patient and it will show in your game throughout the week 😁

Hi Mejidoch, All-Stars is only be available in the following countries: United Kingdom, United States of America, Brazil, Canada, Germany, France, Italy, the Netherlands, Spain, Sweden, Switzerland, Norway, Denmark, Austria, Ireland, Finland, Poland, Romania, Czechia, Greece and Portugal. If you are not resident in one of…

Please don't worry if you haven't seen the form yet, it will show up in your game throughout this week 😊

Hi there, for the current round you need to make it into 1st place to advance in the competition 😊 Good luck!

Hi Ekelvin, the form is sent out through the games and should have been sent in the game today just 2 hours ago or so. If you didn't see it in your game, try to play a level and restart the game and it should show up. We'll share the form multiple times in the game so do not worry if you still haven't seen it, it will pop…

Hi GiiihMiller, just wanted to check also - did you try the steps suggested to you earlier? Please try restarting the game and the device, and also playing a level. If so, please also try to log in and out of the game. Let me know if that doesn't work 😊

Hi everyone, Really sorry to hear about both of these issues! GiiihMiller, to contact Player Support you can go into your game and press the "?" button 😊 I'll also escalate this to see if we can help you out. Kerrie, thank you so much for sharing. I'll share this with the team too.

Hi JDR, you as a player is required to take any precautions necessary in order to travel to the US.

Hi Maggus, just jumping in here - as @PummyRaj asked above, could you please let us know what device you are playing on and what your Player ID is? Here's an explanation on how you can find your ID.

Hi everyone! Just want to reassure that it's no worries if you haven't seen the form in game yet or if you missed it. No need to contact player support, just keep playing and the pop up will show up again. We'll send it out a few times so everyone has the chance to fill out their information 😊