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Sorry but I've got to voice my opinion again @QueenB re the Subthreads Reply. I was over the moon when the 'Most Recent by' comment was put back. But when going into a thread to read what the last person shown as commenting had put, those who use the subthreads reply comment isn't showing at the top, one has to scroll to see what has been said, and sometimes it a fair bit of scrolling. OK many seem to be using it and I guess it's going to stay, but to me and I'm sure many others it's messy and unnecessary. Why can't we just use the one reply (two eyes) under the person's label 🤔
As I've said before I won't use it and if anyone replies to me using the subthread and I want to reply I would still click on the (two eyes) to reply.
Mine is always 'Newest', and if I change it to 'Oldest', it is not memorized, even for that thread.
Now, if they could make the forum remember my preferred comment sorting setting too, that would be fantastic
I don't know if it is just me @MannyFae or something I have done but my 'sort by' for comments is all over the place. Some threads are sorted by newest and some by oldest. It is not ideal.
You would have won your bet, @Alienscar . I keep missing comments in this thread because I'm not good at reading threads backwards. Sorry in advance if I miss the next one 🙂
The green navigation buttons at the top of each thread page seem to be back as well?
Yes @MannyFae and I wouldn't mind betting that before the forum change you wouldn't have missed my comment yesterday
Well I've got to say it was real hard work trying to reply @Alienscar I clicked on the two eyes reply and everything on my screen started jiggling about, then moving up and down, flashing. Took a good minute or just over for it to actually settle and let me start typing. It was a bit like playing a level with 40 moves 😒
As FluffyDinosaur said to @MannyFae in the 27th October post
Currently our focus is entirely on A), as it is the most urgent - but we are going to continue to work and improve this layout for upcoming 6-8 months. So please rest assured improvements are coming, just one step at a time 😁
So I guess we will see little changes here and there but appears it's going to take a while 🙄
the default selection when you first enter the forum is now recently commented
So it's not just me. Good to hear that @Alienscar .
Now, if they could make the forum remember my preferred comment sorting setting too, that would be fantastic.
@MannyFae is right @Carol-38 the default selection when you first enter the forum is now recently commented, but if you change the selection it now remains on your selection as you go from board to board
I think @Alienscar and you @MannyFae were typing at the same time about the same thing 😀
I notice that our choice of recently commented/created doesn't default back to recently created now as well @Carol-38
Is it just me, or does it default to 'Recently Commented' now?
Yes @Alienscar it's good to start seeing the little changes bit by bit. They could have used that as Spot the Difference instead of ⬇️
And we have the big green buttons back at the top when reading a thread @Carol-38
They might be unlabeled and the wrong size still, but at least they are back
Whoopee we've got 'Most Recent By' back, that's a good start 👍😀
I might be missing something here @christinewupp but I found the new post easy to find.
but if all that shows up now is the accepted answer
That isn't the case though. A new choice has been added to answered threads that allows you to choose between viewing the whole thread or just the answer.
@christinewupp sorry about that, many terms to remember! Recently commented to recently created
Hi again @christinewupp! We're absolutely investigating ways to improve the search function, this is a really good problem for us to have - as the search bar has the same functionality as before (nothing has been edited with the new layout) but now we see players taking advantage of it!
Yes it is a mess @MannyFae really don't know why this one reply isn't enough, then it would only be one reply they'd have to fix the notifications on. Guess we'll just have to wait and see if the Subthreads stays, like I said I won't use it 🙄
Forgot to say, yes it did generate a notification being as it's my thread.
I think the suggestion by Fluffy Dinosaur to put it to a vote if we want to see "recently commented" as the default is ridiculous. Who is going to vote on this? There's nobody around to vote as no one can navigate their way around the site to find anything.
One thing that actually needed changing, and in view of these recent changes even more so, is the search function. People do use it and when they do they think the way to communicate and get help is to add a comment to that thread, not noticing it is old. As a result their post and their call for help gets buried and lost and no one is going to help them. Here is one example. Can anyone find the new post in this thread?
The search function needs to guide people to the appropriate thread in which to comment. That is not some old thread that effectively is now closed, like the one above. I know this has been mentioned here before, but if all that shows up now is the accepted answer, then the comment box needs to be removed from these threads so that these old threads are "read only" !
Thanks Carol! I wouldn't have known that FluffyDinosaur had commented if not for your tag. Also, it took me some time to find my own post. 🙃 What a mess.
Does this reply generate a notification? It should since this is your thread.
And this is what I mean about the Reply (Subthreads) messing up the flow of the thread. Because I'd started the thread I was notified that @MannyFae @christinewupp @FluffyDinosaur had commented. I pressed sort by newest but that was still the post on 27th October by @QueenB
So now it's scroll, scroll, scroll until you find it, messy 🥴
Not my cup of tea ☕
I'm not sure I understand. You said you have changed from "recently commented" to "recently commented" @FluffyDinosaur
Hi Christine, Thanks so much for all the feedback! I especially was interested in this part:"The default is "recently created" each time we open the website. This shows few new threads, even from yesterday. A newbie would think none of us were interacting here, what a waste this place is. If the default was "recently commented" then the opening page greeting newbies would look a lot more active and interesting." We actually initially set the default to be "recently commented" but due to feedback from other players, we changed it to "recently commented" instead as players claimed this would make more sense to them. It seems we have a bit of a difference in preference. I'll evaluate with the team what we should do moving forward, perhaps we could do some more testing or ask players to vote 😁
Thank you, QueenB. Hopefully, things will improve in the near future.
Thank you. And for the record: I had to click on "newest" four times before I could see your post. Four times! The first three times nothing happened, and the old October 21st posts were all that was visible.
Hi @christinewupp @Carol-38 and @MannyFae
Thank you so much for taking the time to share all this feedback 🙏 I know it’s a big adjustment, especially for those of you who’ve been part of the community for so many years. We really appreciate your honesty and the care you’ve put into explaining what feels different or confusing.
I’ve taken note of everything you mentioned. This new layout is still very much a work in progress, and we’re continuing to fine-tune things based on everyone’s input.
We know the new reply structure and sorting options can make it harder to follow longer threads or find the newest comments, and we’re already looking into ways to make that smoother. The scrolling issue you mentioned has also been reported, and the team’s investigating that too.
This version of the layout isn’t final, we’ll keep improving it step by step to make sure it feels better for everyone as we go.
Appreciate your patience (and your honesty) while we work through it ☺️
@QueenB I agree with all of the comments made here today, especially the points A, B and C made by MannyFae. I have been facing exactly the same issues. Here my take on this, which is basically a repeat of what MannyFae wrote.
I agree that the circles need to be put back at the top of the page. I cannot navigate out of a thread other than by reloading the forum or using the back function on my browser. It's driving me insane.
Newbies are getting lost too, it's not just us.
We can't see if moderators or other experts have answered threads in Support. Sometimes those who ask the question write a second comment and so effectively "answer" themselves, and those posts are often missed by the system. Or they receive a nonsense answer from someone. We used to be able to spot those posts and step in to answer them before the change, when we could see who the answer was by. Now all we see is "answered" and have to check each and every post individually to see if the person still needs help. I'm not sure I'm going to keep doing that.
The default is "recently created" each time we open the website. This shows few new threads, even from yesterday. A newbie would think none of us were interacting here, what a waste this place is. If the default was "recently commented" then the opening page greeting newbies would look a lot more active and interesting.
The default places the oldest comments at the top. These can be really old, like years old. Some people don't notice this and answer those ancient posts by mistake. Newbies coming to this forum will think nobody comments here for years, so what's the point of joining in.
Those two defaults need to change, so that the most recent comments are always seen by everyone who comes to this place. Otherwise people won't come here and this place will die.
The subthread issue is one I can live with. I will myself always now make sure I do not use the "reply" function unless I am writing a personal reply, which is something that we can learn to do. The subthreads are actually quite handy for personal messages you don't want everyone to see.
But I think it is vitally important for the future of this website that the most recent posts in the comments box show up for everyone every time they log into this site.
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