Kevin_

Game Expert

Comments

  • Hi @Mir1810 and welcome to the Community! I am sorry to hear that you are not seeing new levels. Please make sure to check for Pet Rescue Saga app updates by following this link in order to be able to view the latest updates: https://support.apple.com/en-us/HT202180
  • Hi @Katmandu and welcome to the Community! I am sorry to hear that you are having trouble with the Daily reward. Worry not as our team has already been made aware about this issue. For further updates you can check (⛔️ Being Investigated) Daily Rewards stuck on iPad
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3330924#Comment_3330924 Thankd for the information @gball and sorry taking long to get back to you. I want to let you know that our team has been made aware of this connection issue to the store and are working to resolve it. In the meantime just make…
  • https://community.king.com/en/candy-crush-soda-saga/discussion/498701/no-fish-bonus-again-today-4th-time-in-a-row Hi @Humanlion and I am sorry to hear that you are having trouble with the daily bonus reward. I have replied to your support ticket to help you further with the issue you have been facing. Thanks!
  • https://community.king.com/en/candy-crush-soda-saga/discussion/498731/how-to-fix-this Hi @gball and I am sorry to hear that you are facing this contacting issue. Could you please try reinstalling the game app? If the issue persists, could you please share your game app version(which you can locate by searching for the game…
  • https://community.king.com/en/candy-crush-saga/discussion/498738/my-level-is-17556-but-candy-crush-app-no-give-a-star Hi @villainmpgaming , can you please let me know what star are you referring to?
  • Hi @Julesrules65651 and @casslynne. I understand that you are only able to access and unlock the first reward from the 'Grand Treat', please note that in this case and taken @casslynne image example in order to be able to access to the additional rewards you must first own/purchase the Gold side of the Season Pass. Hope it…
  • Hi @catherineann29 and welcome to the Community! I am sorry to hear that you were having trouble with level 405. I've taken a look at your account, and it seems that you have since passed that level - congratulations! I am sure it was not easy but your skills overcome it. Hope you have a great day!
  • Hi @lplant2003 and I am sorry to hear that you are having trouble with getting rid of these boxes. Please note that these boxes indicate that you need to clear X amount of 'Rainbow twist' before being able to unlock them. Once you clear enough of them, they will be unlocked. Hope it helps!
  • Hi @shalily and welcome to the Community! Please note that this opportunity of getting additional lives after losing a level is a special bonus feature called "Bonus round" and it is not meant to be available all the time. The game studio usually run test with these features that may cause them not to be available…