Kevin_

Game Expert

https://community.king.com/en/pet-rescue-saga/discussion/comment/3330723#Comment_3330723 Thanks, I appreciate that and I understand it happens on Pet Rescue Saga, but please note that I actually need your help knowing you Pet Rescue Saga Game Version you have installed?:(Remember you can check this on the App store by…

https://community.king.com/en/candy-crush-saga/discussion/comment/3330554#Comment_3330554 Thanks for the confirmation. If you play directly from Facebook, please note that issues such as these can occur when playing in a private browser, or due to browser settings and even anti-virus software clearing temporary files such…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3330549#Comment_3330549 Hi @MTay04, thanks for the details and screenshot. It looks like both of your devices are on the latest game app version and it is really weird that it is happening across two different devices. To confirm on your iPhone it does…

Hi @christinewupp and @zeus77 thanks for helping out! Hey @SnappyTom, please keep in mind that here in the community we tried to help as much as possible, however there are certain topics or situations that need to be address directly by contacting support which is why this was recommended. Customer support is available…

Hi @mariejof and I am sorry to hear that you are getting this error when trying to obtain your reward. Would you be so kind as to confirm the Game Version you have installed?:(you can check this on the App store by searching the game name) .

Hi @cristiferreras welcome to the Community! I am sorry to hear that you lose your daily achieviements. Would you be so kind as to let me know what achievements are you exactly losing and also elaborate a little further about having two different pet rescue saga games?

Hi @MTay04 and I am sorry to hear that you are having trouble with your game loading. Could you please be so kind as to confirm your game version on each device (you can check this on the play store/ Appstore by searching the game name) and also the OS version from your devices. If you can include a screenshot of the…

Hi @Luana321 and welcome to the Community! I am sorry to hear that you have not received your purchase. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. 

Hi @Dottore and welcome to the Community! I am sorry to hear that your Daily rewards are not working. Please check out this post we made regarding this current situation you are experiencing: (⛔️ Being Investigated) Daily Rewards stuck on iPad

Hi @meli07 and welcome to the Community! Please note that there are currently no features in Candy Crush Soda that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items.If you’ve seen or heard anything suggesting otherwise, we’d love…