LoFiGummy

Community Manager

Comments

  • Hey there @Brandi28326 apologies about the slow reply - as I'm operating from Sweden I got back to this as soon as I could here in the morning. Thanks for sharing the additional details. As I am a bit limited when it comes to purchase related issues, I posted separately how this can be solved by reaching out to the support…
    in Missing items Comment by LoFiGummy June 11
  • Hi @Brandi28326 , Thanks for explaining a bit more. I’m really sorry this happened. Just to be safe, please don’t share your bank details or purchase information publicly here in the Community. Since this looks like it may be tied to your account and missing items, the best next step is to contact Player Support directly…
    in Resources Comment by LoFiGummy June 11
  • Hey there @UncleBobby1, I checked regarding Rocket Rush + Bake-A-Cake and these ones was not considered to be connected - but I'll take the feedback to the team. Regarding newer features, these can roll out gradually, so not all players will receive them at the same time. Because of that, it's a bit difficult to give an…
    in 🚀 Rocket Rush is Reaching New Heights! Comment by LoFiGummy June 11
  • Hey there and thanks for getting back to us @grandmahas6. The studio has been able to identify the issue, and it should be fixed in the next version of the game. So please make sure to look out for updates to the game this Friday and Monday. Thank you for your patience and for reporting the issue to us so we could identify…
    in Videos Comment by LoFiGummy June 11
  • @Jantje60 Apologies, platform I referred to as example iOS or Android. If you have a tablet it could be an iPad for example. I wrote a few steps that you could follow in this thread:
    in 💬 Give feedback on Sodas Accessibility Menu Comment by LoFiGummy June 11
  • Sorry to hear that! I guess it must be hard to keep up with the other contestants when the lives run out in that case
    in 🚀 Rocket Rush is Reaching New Heights! Comment by LoFiGummy June 10
  • Yes! It seems like something was wrong but it's showing in your profile now 😊
    in 🔥 Claim your Level 7000 Milestone Badge! 7️⃣0️⃣0️⃣0️⃣ Comment by LoFiGummy June 10
  • Hey there @Jantje60, please try these steps below: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB of free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy…
    in Internet Connection Issue Comment by LoFiGummy June 10
  • Hey there @whynotchlo! I see that you've already claimed the badge, it's visible on your profile picture :D As for how long you've played Soda, it's a bit trickier to answer. If you can send us your Player ID then I can have a look at it 😁 Find your Player ID
    in How do I get my 5000 level badge Comment by LoFiGummy June 10
  • Hey again @Brandi28326, have you perhaps reinstalled the game? Boosters are tied to the game file and not account so if you delete the game it will also affect the boosters. I would also try to check the games for updates and log out and back in again to make sure nothing is wrong with the game as well
    in Resources Comment by LoFiGummy June 10
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