NEILP

Level 2

Pop-ups are NOT blocked and here we are a year later and I STILL have this problem. And even using a different browser. In addition to this problem of not being able to contact you regarding an issue, here's a new issue: When I purchase gold bars they don't show up on my account unless I quit the game I'm playing WHICH…

Yes! I am playing on a computer so thank you for the link. However I found my way to that form the other day and have spent the last TWO DAYS trying to contact them. EVERY time I click on "submit" the next window that comes up says: Oops… Something went wrong when sending your form. Please try to resend it. So I clicked on…

While I appreciate the detailed instructions unfortunately what you describe is NOT a reality. YOU SAID:This is how you contact them---> Click on Settings --You should see "Customer Care" option in the popped up menu, When I click on the gear icon the menu that pops up contains 3 green buttons: one with the volume icon,…

Thanks for the reply and pointing me in the right direction!