Comments
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Ok, could you send me the ticket number that should be visible on the email which the King employee replied you with? Thanks
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I'm the moderator, that's why my comments are yellow 🙂. I'm the one who can pass your feedback regarding your conversation you had with King Player Support on to Community Manager (King employee), that's why I'm asking you questions to better understand the situation. Community forum doesn't deal with compesantions but we…
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Hello @lorybel and welcome to Soda community! We only use English in the King Community to ensure that everyone understands and can be understood. 🤗 Therefore, I'm going to close this thread. Please feel free to re-post your question in English and we will be happy to help you. If you're not very fluent it's okay. Please…
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Hello @eace2566 and welcome Which device do you use to play Soda? If you play on Windows computer, please make sure the latest Visual Studio Redistributables available for Windows is installed. Check out the steps here Additionally check for Windows updates and game app updates in Microsoft Store. Make sure you're device…
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Hello @lugoc2000 and welcome to Soda community! The community forum is not able to handle compesations, only King Players Support contacted via Soda app is able to send compesations. I see you've already contacted King Player Support. Did you see these items sent by Support after you closed and reoponed the game and passed…
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Hello @ValerieDay and welcome to Soda community! Daily bonus offers timed boosters and unlimited lives to help players pass levels while other side events like 4 in a row, Shipmates, Bake a Cake etc offer timed and non timed boosters. Feel free to share your feedback about the feature, I'm happy to pass it on to Soda…
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Hello @Jyndena and welcome to Soda community! Do you mean the event was not registering the number of candies which you collected after each new level you won? If you wish to send a video to report this issue, please contact King Player Support directly from your Soda app. How to contact King Player Support from Soda app…
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Hello @smola1800 and welcome to Soda community! Is this the message you see? When did this issue start? Which country are you playing from? Thanks
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Hello @eastport and welcome to Soda community! Do you play Soda on Microsoft app logged in to FB account or on browser via Facebook website? If you use a Windows device, please make sure the latest Visual Studio Redistributables available for Windows is installed. Check out the steps here Additionally check for Windows…
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Hello @variami and welcome to Soda community 😀 We only use English in the King Community to ensure that everyone understands and can be understood. 🤗 Therefore, I'm going to close this thread. Please feel free to re-post your question in English and we will be happy to help you. If you're not very fluent it's okay. Please…
