QueenB

Community Manager

I have replied back to you on the thread @oo1414 😉

Thanks for the additional details @oo1414 this is what the team is suspected as well, that it is linked to the episode race and candy royale rewards. It's been worked on so please, hand in there and check the game later today to see if anything has changed.

Thanks for providing these details @Powi 🙏 I've passed this onto the team who is still investigating this issue so hopefully we will hear back from them soon with a fix!

Thanks for checking and letting me know @oo1414 Not seeing the Soccer Leagues tab today doesn't necessarily tell us what will happen tomorrow when the event officially begins. Events can sometimes appear at different times for different players, so it's still a little early to know for sure. For now, I'd recommend checking…

My bad @christinewupp, I accidentally closed it 😭 Thanks for letting me know 🙏

Hi @oo1414 👋 Thank you for pointing that out, and apologies for the confusion with the date. I should have been clearer in my post. June 8 is when Soccer Leagues information starts appearing in the game, including the event page and countdown. The competition itself starts on June 9. As for whether Soccer Leagues will…

Hi @Powi and welcome to the Community. Sorry to hear the Soccer Season is not starting for you. Just to double-check, is the issue that the Soccer Season start screen appears, but the Play button does not react when you tap it? Like this issue here: Thanks for already confirming that you’re on iOS 26.5, that there’s no…

Hi @oo1414 Thanks for sharing this with us. I noticed that Player Support has also flagged this to the studio, so the team is currently looking into it. From what we can see so far, this looks like an isolated case, but we’ll keep an eye on it. In the meantime, when this message appears, could you please try closing the…

@kiara_wael @PummyRaj @MountainMom @bearwithme Let the games begin ⚽🥳

Hi everyone, Just wanted to let you all know that this is still being investigated and unfortunately we don't have news on a fix yet but please keep an eye on the game, keep checking for updates from the App Store and do not re install the game app but wait for us to send out a fix! Thank you all for your patince while we…