QueenB

Community Manager

Thank you for getting back to us with your ID @Johan_DelaCena I've passed it on to Support so they can have a closer look and they should get back to you soon ☺️

Excellent, thank you @Alienscar for the tag 😉

Hi everyone 😊 Just to clarify: sharing a YouTube video can be okay if it is directly related to helping players with a Candy Crush Saga level. What we want to avoid is general promotion of a channel, especially if players are sent somewhere but the level help is not available yet. That can be confusing for players who are…

Hi @christinewupp Thanks for asking! I know we are all curious to find out who the All Stars finalists are 😃 Finalist information will be revealed through the official Candy Crush social channels and the All Stars site on June 8th. Once that update is live, I’ll also share it here in the community. Players will also be…

Hi @JesusFez and welcome to the Community 😊 Sorry to hear the app freezes when you try to watch an ad. Could you please check a few things for us? Does this happen with one specific ad, or with different ads? When did it start happening? How often does it happen? Is your game updated to the latest version? Also, please try…

Thank you for sharing the screenshot @oo1414 and well done again on finishing first in the leagues you played. Since you had access to Soccer Leagues before the wider start date, it looks like you were part of an early test. Early tests can sometimes work a little differently, so I don’t want to guess or give you the wrong…

Hi@qt15 Thanks for sharing your idea about the Fish booster. The Fish has changed as part of its updated version, so I don’t want to give the wrong impression that the previous version is planned to return. That said, feedback about why players preferred the older Fish is still useful for the team. Was it mainly because it…

Hi@vesttracey Thanks for sharing your idea. I think you mean a Gummy Worm that has a color and removes candies of that same color from the board, almost like pulling them into a warp hole. That sounds interesting! Could you tell us a bit more about how it would work? Would players need to match candies next to it, would it…

Hi@sussybaka42 Thanks for sharing your idea. I’m not fully sure I understand it yet. Do you mean a new blocker that players need to remove from the board? And what would happen if 5 of them appeared at the same time? Could you please explain a little more about how this “Enemy” would work?

Hi @oo1414 👋 First of all, nice job finishing in first place 🥳 I can’t confirm if the event will appear again in your game when it starts more widely. Please check your game from June 8 and see if Soccer Leagues appears for you. If it doesn’t show up after that, let me know here and I can take another look 😉