QueenB

Community Manager

Comments

  • You’re right, Soccer Season is coming next ⚽ I’ve just posted a little sneak peek here in the Community about what’s coming, so keep an eye out. More details will be shared soon 😉
    in Now what's new 🤔 Comment by QueenB June 1
  • Hi @candylandDutch Thank you for being direct. I can see this is not just about one difficult level, but about the game feeling less fair and less fun to play. I want to be clear that feedback like this is important, especially when players feel that levels are too hard, too repetitive, or that progress feels blocked…
    in This pay to win system needs to stop Comment by QueenB June 1
  • Hi @QueenShevraBoss1227 , For your safety, please don’t share personal details, full names, business names, or social media information here in the Community. If you’re worried that someone may have access to your game account, the best thing to do is contact Player Support directly from your game. They can safely check…
    in To answer your question from Queen She'vra Comment by QueenB June 1
  • Hi @stephanie2024 I’m sorry to hear this is blocking your game completely. Could you please share a screenshot of the pop-up you’re seeing? That will help us understand exactly which message or feature is appearing and blocking your game. Also, could you let us know: What device you’re playing on Your game app version…
    in Pop up is blocking me from playing Comment by QueenB June 1
  • Hi @SansounHd I’m sorry to hear you haven’t received your rewards. Just to double-check, are you referring to the Episode Race from level 19,985 to 20,000? If yes, we’ve already flagged reports about missing race rewards to the studio, and this is currently being looked into. Unfortunately, we don’t have an update yet on…
    in Candy crush saga Comment by QueenB May 29
  • Done @christinewupp 😉 I did encounter an issue while I was splitting the comments… one of the sub comments did not make it when I made the split so I'm reporting this to Vanilla so it can be looked at. Thanks again for flagging this 🙂
    in About posts being added to old threads Comment by QueenB May 29
  • She does look beautiful @snakegore999 definitely knows how to make an entrance 😊 I think the hanfu, hanbok, and kimono each give Denize such a different kind of elegance. It’s fun seeing her usually fierce dragon energy turned into something more graceful and celebratory. A really thoughtful way to close out AAPI Heritage…
    in Happy AAPI Heritage Month for all you American Crushers! Comment by QueenB May 29
  • Thank you both for sharing your thoughts here 🙏 I think one thing that comes through clearly is how much value some players place on boosters they can choose when and how to use, especially the Free Switch. For players at higher levels, having that control can make a big difference, so I understand why its availability is…
    in The Future - Candy Crush Saga Comment by QueenB May 29
  • Hi @imranash, thanks for sharing the extra details. I’ve passed this on so the team can take another look at your case, as it sounds like your account details may need to be reviewed. I’ll update you here if I receive more information, but please also keep an eye on your email in case Player Support contacts you directly ☺️
    in Regional Regulations error Comment by QueenB May 29
  • Thanks @Alienscar and we get it. We've switched back to the old version until we can improve the new version for mobile! Let me know if you see it ☺️
    in Issues With Vanilla Comment by QueenB May 29
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