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missing bottom part of the game
Linda_K_Misener
Posts: 1
Level 1
in Support
After game loads,I can only see the top part of the game.The lower part is there however it is too low to see
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Answers
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I just checked my game for you (on android) and its loading fine. Try the steps here in this thread and see if they help:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
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I also have this problem, and tried the steps in the link, but to no avail, can someone help to resolve this please as I cannot use watering can, hand n basket? I want to mention this game was fine before an update on and before my 18 month old got his little hands on it, I have checked settings but cannot see any changes.....Help!
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Do you have any zoom or display settings on your phone that you have changed?
Can one of you post up a screenshot of this issue?
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Hello all,
Thank you for highlighting this. The Farm Heroes Saga game team are aware of this so as soon we get any news I will be sure to update you.
I will use this thread to merge any further questions about this topic.
Kind regards
Johnny
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Can anyone help with this issue please? I am struggling to move forward levels, I need the basket, hand etc to help me, also I have extra lives I cannot use.....please someone help
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This is the menu bar for the device, so nothing is missing. if you drag down, the bar should disappear. then drag up to make it appear again.
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I can make them disappear by minimizing and then putting back to full screen, but as soon as I try to press on one of the boosters, the menu bar comes back and cannot use a booster, nor can I use the lives sent to me by friends
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I have compared my screen size to my wifes as she got the same phone, and it seems that my game screen has dropped slightly, I have looked at all phone settings and app settings, but I cannot find what the problem is, any help please?
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whatever you guys have done it has resolved the problem.....thank you
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