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Hi Ray!
Sounds like a limitation in the Internet connection.
Are you using a proxy server or a firewall? Please start by checking if the game is working from another Internet connection. If yes then it's most probably a setting in your firewall that needs to be reconfigured.
Please also check if you have any browser plugins that might interfere. You can do so by disabling those to see if the game loads correctly.
Cheers :-)