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I like this game, but find it very frustrating when gold bars disappear for no reason. 10 at a time

Why do I need 80 characters.  I have asked the question.Why do I need 80 characters. I have asked the question.Why do I need 80 characters. I have asked the question.Why do I need 80 characters. I have asked the question.

Answers

  • MarkHawkMarkHawk Posts: 4,062 Community Manager

    Hi Marianne,

    I have checked your game account and located your latest transactions:

    23/10/16, 01:35:39 Awarded 50 Gold bars. Account: 55GB

    26/10/16, 00:34:33 Extra moves -9GB. Account: 46GB

    26/10/16, 00:38:11 Extra moves -9GB. Account: 37GB

    28/10/16, 18:39:15 Extra moves -9GB. Account: 28GB

    30/10/16, 20:46:44 Extra moves -9GB. Account: 19GB

    31/10/16, 04:11:45 Extra moves -9GB. Account: 10GB

    All times are in CET - Central European Time.

    All transactions were made from the same iOS mobile device connected to your player account.

    Please let me know if I can assist further in this matter.

    Kind regards,

    - Mark, Team King Care


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